Director, Cloud & AI Infrastructure Operations

Location: United States; Remote

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.

In this position...

The Director, Cloud & AI Infrastructure Operations will be a senior technical leader responsible for the reliability, security, and cost-efficiency of Ford Credit's cloud and container-based application landscape, with a growing focus on AI infrastructure and secure AI enablement. This individual will operate at the intersection of cloud engineering, platform operations, cybersecurity, and emerging AI technologies — partnering closely with application teams, enterprise architecture, cloud platform teams, security engineering, and external technology partners.

Ford Credit's technology estate is increasingly hybrid — spanning Google Cloud Platform, containerized platforms (Kubernetes/OpenShift), traditional Ford data centers, and a rapidly growing footprint of AI-driven capabilities (LLMs, RAG pipelines, agentic automation). This Director will own the operational health, security posture, and cost efficiency of that hybrid estate, while also building Ford Credit's capability to safely and effectively adopt AI infrastructure and AI-assisted engineering tools. The role is both a hands-on technical leadership position and a strategic partner to the VP, translating emerging cloud/AI capabilities into governed, production-ready, cost-conscious solutions.

Director, Cloud & AI Infrastructure Operations