Design Director, Human Centered Design (Chief Designer – Experience)

Location: Dearborn, MI, United States; Hybrid

The Chief Designer - Experience leads a multi-disciplinary design team, owning a specific brand domain and driving its strategic design direction. You'll identify customer, business, and technology opportunities, guiding project teams to ideate, visualize, and prototype future experiences.

You'll champion a holistic approach to experience design, starting with the customer and rapidly iterating solutions to deliver desirable, technically feasible, and strategically aligned experiences that are viable at scale; orchestrating seamlessly across physical and digital enablers to deliver one cohesive experience. You're a strategic leader and natural collaborator, bringing multidisciplinary design teams together to set and achieve a shared vision.

You'll apply brand domain-specific expertise and overall experience design leadership to influence product vision, strategy, roadmaps, and decision-making. You'll partner cross-functionally across Ford, including Design, Marketing, Technology, Program Management, CX, and key business units, aligning on future program planning and objectives. Your focus is on finding creative alignment across all disciplines and ensuring business strategy translates into innovative experiences that delight users. You're exceptionally well-versed in modern product and experience creation, capable of leading a team in the right direction even within complex and ambiguous opportunity spaces.

Chief Designer Experience