Senior QA Engineer, Digital Banking

Team: Digital Banking : Technology

Location: Remote

Commitment: Full Time

Workplace Type: remote

DUTIES AND RESPONSIBILITIES:

• • Personally design, write, and execute manual and automated test cases across web, mobile, and API layers 

  • Designed and executed backend test cases using custom SQL queries to validate complex business logic and ensure data integrity. 

  • Build and maintain UI automation in C# with Selenium WebDriver, Playwright with JavaScript and API tests with tools such as Postman, RestSharp, and Swagger 

  • Run automated suites, analyze results, and troubleshoot and fix failing tests - including flaky-test cleanup 

  • Conduct end-to-end testing to validate business, technical, and functional requirements 

  • Guide and mentor offshore QA analysts - assigning and reviewing coverage, pairing on complex scenarios, and coaching on standards and tooling 

  • Serve as a technical point of reference for QA practices, helping define and continuously improve how the team tests 

  • Write and maintain test data; keep test environments usable and dependable 

  • Contribute test automation into CI/CD pipelines and help keep pipeline test stages green 

  • Partner with QA analysts, Product, Engineering, Operations, and Business Units to ensure requirements are testable and quality expectations are aligned 

  • Identify, document, and communicate defects, risks, and testing gaps clearly to technical and non-technical stakeholders 

  • Influence release readiness decisions with clear, evidence-based quality assessments 

  • Evaluate and apply modern testing and AI tools (e.g., ML-based self-healing automation, prompt-assisted test generation) where they make our testing faster and more reliable 

  • Ensure testing is executed in compliance with all relevant regulations, standards, and policies 

  • Provide regular, transparent status updates and meet testing milestones 

  • Manage multiple priorities in a fast-paced environment 

  • Hands-on first: write test scripts, run suites, triage defects, test releases 

  • Technical leadership without a reporting line: set the standard for how we test; mentor offshore QA analysts, review their test cases, unblock them, and bring order to ambiguous requirements 

  • Influence through credibility: advocate for quality with Product and Engineering, push back when a release isn't ready, and make the case with evidence you gathered yourself 

  • Ownership: own the quality outcome of the work you touch end to end, from test design through post-release validation 

  • Perform other duties as assigned 

QUALIFICATIONS:

• • Bachelor's degree required; Computer Science degree preferred 

  • Minimum of 8 years of hands-on QA/testing experience, including 4+ years actively building test automation. Candidates must be currently hands-on in code - this role writes and maintains tests daily 

  • Proficient writing automation in C# with Selenium WebDriver 

  • Strong hands-on API testing experience (Postman, RestSharp, Swagger) 

  • Experience writing complex SQL queries 

  • Experience integrating and maintaining automated tests in CI/CD pipelines 

  • Mobile automation experience for iOS and Android (Appium preferred) 

  • Working knowledge of performance testing tools such as JMeter 

  • Exposure to containerization (e.g., Docker) for test environments 

  • Experience with ML-based self-healing automation tools and/or prompt engineering for test generation is a plus 

  • Demonstrated experience mentoring or technically leading QA team members, including distributed or offshore teams 

  • Ability to lead by influence - earning trust with engineering and product partners and driving quality standards without formal authority 

  • Experience in the financial services industry, preferably in a bank or other financial institution 

  • Proficiency with Microsoft Office tools (Outlook, Word, PowerPoint, Excel) 

  • Excellent communication and interpersonal skills, with the ability to explain technical findings to non-technical partners and build lasting stakeholder relationships 

  • Strong organizational skills and attention to detail 

  • Outstanding problem-solving and time management skills 

  • Self-motivated, self-directed, and results-oriented 

  • Adaptable and able to multitask in a fast-paced environment 

  • Can work independently and within a team; solution-oriented with a collaborative approach