Forward Deployed Engineer, Bucharest

Location: Bucharest, Bucharest, Romania

Workplace: hybrid

Employment Type: full

Description

FlowX.AI is an agentic AI platform for large-scale, mission-critical applications. We started in regulated industries - banking and insurance - and have successfully landed major deals in government and defense. We're now expanding into new verticals including logistics, manufacturing, healthcare, and construction.

Our platform enables large organizations to deploy, run, and monitor mission-critical AI agents at scale. We provide the governance layers and robustness that AI agents need to operate reliably across the most important business processes.

Mission

As a Forward Deployed Engineer your role is to provide hands-on technical guidance and support to clients and their implementation partner personnel throughout the entire client life-cycle. 

You will closely collaborate with the BA teams in order to gain a global understanding of the FlowX platform, build business processes, perform testing and debugging, manage releases and configure integrations with Front End & Back End.

What you will do on a daily basis

• Hands-on Technical Support: Provide hands-on technical guidance and advice to clients and their implementation partner personnel throughout the entire project life-cycle. 
• Problem Solving and Troubleshooting: Demonstrate excellent problem-solving and troubleshooting skills to address technical issues promptly. Collaborate with clients, partners, and internal teams to resolve complex technical challenges.
• Product enhancements: Stay in touch with the clients and partner delivery teams, and collect feedback and challenges. Proactively identify opportunities for improvements and product enhancements.
• Training and Education: Participate as subject matter expert during in-class training sessions to clients and partners, enabling them to effectively use the Flowx.ai platform. Ensure clients are becoming self-sufficient in Flowx.ai capabilities and best practices.
• Technical Documentation: Develop and maintain development frameworks and standards, error handling mechanisms and best practices to be shared across configuration teams.
• Audit and Review: Participate in defining the check lists and projects health check procedures and is in charge of running on a regular basis audit reports to highlight the project health-check.

Who you are

• Requires +2 years of experience in a technical role, such as JAVA developer or a BPMN 2.0 platform configurator
• Good understanding of software development principles.
• Experience with JSON in REST, HTTP/HTTPS class, like postman.
• Familiarity with the architecture principles, APIs, and integrations.
• Excellent problem-solving and troubleshooting skills.
• Ability to communicate complex technical concepts to non-technical stakeholders.
• Fluency in English.

What's in it for you:

• Joining a product company in such early stages means you are invited to leave a print on the evolution of both the business and the product.
• Involvement in international accounts throughout the expansion of the company
• Direct involvement in further building the team & the culture
• Early-stage equity package to be considered

Location: Bucharest