Program Manager

Location: Mexico, Guadalajara

Time Type: Full time

Job Description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Program Manager . The “Program Manager” will be based in …Guadalajara South …, reporting to …Program Management Manager…In this role, you will be In-charge of guiding a team of cross functional experts in the delivery of customer focused products and services and will hold up development and implementation of a project, pricing and program strategies in order to continue to deliver value to the business and its customers.

What a typical day looks like:

• Organize, plan and direct program schedules and budgets.

• In charge of tracking relevant metrics and drive action items based on results.

• Provide help, knowledge and expertise with contract negotiations as required.

• Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.

• Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.

• Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.

• Be the key channel of communication for customers and act as escalation in the event of customer issues.

• In charge of customer´s satisfaction reviews and corrective actions.

• Maintain current and develop additional business with customers

The experience we’re looking to add to our team:

• Bachelor's degree in engineering or related field or equivalent experience.

• Advanced English

• Previous Experience as a PM

• Advanced proficiency in Microsoft Office (Project, Excel, Outlook, basic Core Tools) and problem-solving methodology

• Experience in Electronics Manufacturing environment.

• Proven experience managing New Product Introduction (NPI) programs.

• Direct customer-facing experience

• Experience leading cross-functional teams in a manufacturing environment.

• Strong understanding of manufacturing operations and production floor processes.

• Knowledge of purchasing, supply chain, logistics, customer service, and program financial management.

• Advanced English communication skills (written and verbal) are mandatory.

• Experience in the following roles are highly desirable:

  • Program Administrator
  • Product Manager.
  • Program Analyst
  • NPI Coordinator
  • Customer Service Manager

What you’ll receive for the great work you provide:

• Saving Fund

• Christmas bonus

• Holiday bonus

• Medical Insurance

• Life Insurance

GR66

Job Category

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).