Senior Software Engineer - FedRAMP Platform Infrastructure

As part of the Cloud Platform Engineering team, you will be building Five9’s Classic on-prem and Modern SaaS platform. An ideal candidate for us is an experienced engineer who is passionate about building high performance cloud platforms with automation first mindset and a brilliant problem solver and a creative self-starter.

Key Responsibilities:

• Be part of Cloud Platform Infrastructure Team, focused on building on-prem and hybrid-cloud solutions.
• Build automation capabilities towards common abstractions, tools, automation for CI/CD and progressive delivery of on-prem and Cloud Native applications.
• Enable all Five9 development teams with on-prem and Cloud Native developer workflow, conduct developer training and toolset to automate software delivery with a focus on Scale, HA.
• Design, and build secure, highly scalable, enterprise grade platform services.
• Document and communicate clearly of architecture and implementation solutions.
• Work closely with product managers, architects, testers, and development teams.
• Troubleshoot and support current Cloud platform in production.
• Expertise to Debug & Support Production issues.
• Be part of on-call rotation as needed.

Key Qualifications:

• Must be a U.S Citizen and reside in the United States
• 7+ years of professional DevOps / production operations experience.
• 5+ years of Cloud Native application delivery experience.
• Strong Hands-on experience with Kubernetes, CI/CD tools like GitLab, TeamCity.
• Intimate knowledge of public cloud infrastructures (GCP - Preferred, AWS, Azure).
• Hands-on experience working on core Cloud services – compute, storage, network, virtualization, Identity and Access Management (IAM).
• Strong proven experience in Infrastructure as Code (IaC), to be responsible for building robust platforms using automation.
• Experience building automation and deploying high quality software with test frameworks and CI/CD, Progressive Delivery.
• Advanced knowledge of Linux based systems and runtimes.
• Strong development experience in one or more programming languages - Python, Terraform, Golang, Java, etc.
• Expert level in Current technology Stack Helm, K8S, Istio, GCP, AWS, GKE, EKS, Terraform, SRE/DevOps practices or equivalent.
• DevOps mindset and familiarity with the concept of Site Reliability Engineering – inherent sense of ownership through the development and deployment lifecycle.
• Some experience working with at least 1 or more Cloud Provider automation tools.
• You understand what it takes to run mission critical software in production.
• Ability to prioritize tasks, work independently and work collaboratively in an agile environment.

This role is hybrid. 3 days a week (M, W, TH) in office is required..

Must be a U.S. Citizen residing in the United States.

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