Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
The team
The Core Engineering team is dedicated to enabling agents and supervisors to manage voice, email, chat, SMS, and social interactions in the most effective way. Core Engineering team owns components that drive caller and agent experience, finding the best agent, call control, automated dialler, call recording, integrations with customer relationship and workforce management systems, and many other core components of a modern contact center service.
Responsibilities:
- Design and implement improvements to Five9 ACD subsystem ensuring exceptional code quality and thorough testing (both at unit, sub-system and integration level).
- Provide technical expertise for implementing new features in Google Cloud Platform ensuring high availability, high scalability and multitenancy properties.
- Participate in sprint planning, stories and task planning.
Requirements:
- Master’s degree in computer science or related technical field.
- 5 years of professional experience in the position offered, or related capacity.
- Please note, 2 days per week working onsite in the Porto office is required for this role.
Preferred Skills:
- 7+ years of industry experience in backend software development.
- 5 years of experience in design and development of software using Java.
- Strong expertise in development and deployment technologies and programming libraries: Java EE (EJB, JMS, JMX), JBoss, Tomcat, JDBC.
- Strong Computer Science fundamentals in data structures, algorithms.
- Strong experience in developing real-time high volume 24/7 systems.
- Extensive experience developing microservices.
- Extensive experience building REST APIs.
- Expertise in Spring, Kubernetes.
- Experience in developing distributed systems.
- Strong understanding of event-driven systems.
- Experience working with SQL and NoSQL databases and caches.
- Knowledge of Google Cloud Platform.
- Strong understanding Automatic Call Distribution functionality is a Plus.
Benefits:
- Five9 Shares
- Bonus Scheme
- 10% Flex Benefits
- Meal Allowance
- Medical Insurance
- Life Insurance
- 25 day Annual Leave + Public Holidays
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Other Jobs from Five9
Cloud Engineer - Incident Command
Senior Voice Engineer
Senior Test Automation Engineer - Digital
Cloud Engineer
Staff Test Automation Engineer (TAGCI)
Similar Jobs
Backend Engineer - Java
Java FullStack Architect
Senior Product Engineer (React/Java)
Associate, Java Backend Developer
Product Engineer I
There are more than 50,000 engineering jobs:
Subscribe to membership and unlock all jobs
Engineering Jobs
60,000+ jobs from 4,500+ well-funded companies
Updated Daily
New jobs are added every day as companies post them
Refined Search
Use filters like skill, location, etc to narrow results
Become a member
🥳🥳🥳 401 happy customers and counting...
Overall, over 80% of customers chose to renew their subscriptions after the initial sign-up.
To try it out
For active job seekers
For those who are passive looking
Cancel anytime
Frequently Asked Questions
- We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
- We've got about 70,000 jobs from 5,000 vetted companies. No fake or sleazy jobs here!
- We aggregate jobs from 5,000+ companies' career pages, so you can be sure that you're getting the most up-to-date and relevant jobs.
- We're the only job board *for* software engineers, *by* software engineers… in case you needed a reminder! We add thousands of new jobs daily and offer powerful search filters just for you. 🛠️
- Every single hour! We add 2,000-3,000 new jobs daily, so you'll always have fresh opportunities. 🚀
- Typically, job searches take 3-6 months. EchoJobs helps you spend more time applying and less time hunting. 🎯
- Check daily! We're always updating with new jobs. Set up job alerts for even quicker access. 📅
What Fellow Engineers Say