Senior Solutions Engineer

Our Business

FISPAN is an Enterprise SaaS FinTech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their corporate clients. Our product aims to provide instant scale and reach for banks who want to remove friction and add value by enabling their commercial banking clients to access banking services through their preferred operational software. Founded in 2016 by renowned entrepreneur Lisa Shields, FISPAN is on a mission to create the best product in the FinTech industry and fundamentally change the way that companies bank. Being the market leader in ERP banking, we work with the world’s Tier 1 banks with assets exceeding up to $3T, including J.P. Morgan Chase. With our rapid growth, we are looking for dynamic and passionate individuals to join our high-performance team, in an inclusive culture, that rockets us to number 1 in our space. FISPAN recognizes that passionate, hard-working individuals with diverse backgrounds are what makes innovation happen.

As a Senior Solutions Engineer, you will play a critical role in FISPAN's Solutions Team, collaborating across departments to ensure the success of FISPAN's products. This role involves engaging directly with bank partners to become their trusted technical consultant. You will lead technical and strategic discussions, architect efficient technology solutions, and design go to market strategies. We are seeking an individual who is proactive, driven, has a hunger to constantly learn, and can maximize their impact on the business through innovation and strategic communication.

Key Responsibilities:

• Partner with Sales team members as the FISPAN product subject matter
  expert in the sales cycle.
• Engage with bank partners through requirements discovery and strategic
  consulting sessions.
• Develop, lead, and deliver technical workshops and customized product
  demonstrations.
• Participate in online and in-person webinars, events, and presentations
• Align with Product on future roadmaps and provide feedback on released
  features and industry trends
• Mentoring and coaching the Sales team on technical aspects of the FISPAN
  products
• Engage with FISPAN partners and prospects to deliver customized product
  demonstrations tailored to their unique needs.
• Leverage market and technical expertise to provide strategic consultation
  during the sales cycle. This includes designing optimal technology and go-to-
  market solutions.
• Collaborate with sales, product, and service operations teams to develop
  optimal go-to-market strategies for FISPAN products.
• Lead internal strategic initiatives aimed at automating and improving FISPAN
  processes to drive efficiency and revenue growth.
  

Requirements:

• Minimum 4+ years of experience in solutions engineering, technical pre-
  sales, professional services, product management, or a similar role,
  preferably in financial services or financial technology.
• Strong ability to design/architect solutions that maximizes benefit to the
  client while maintaining best practices and adhering to FISPAN’s technical
  framework.
• Experienced in creating technical documentation, including process
  workflows and requirements documents.
• Strong presence and effective at communicating complex ideas in a simple
  way as well as advocating to executive level stakeholders
• Proficiency in reading and interpreting technical specifications, transforming
  complex details into accessible, user-friendly content.
• Comprehensive knowledge of connectivity standards such as authentication,
  encryption, secure transmission, and APIs.
• Familiarity with data standards such as XML and JSON.
• Excellent presentation and communication skills, with the ability to convey
  technical concepts effectively to diverse audiences.
• Proven relationship-building skills with both internal stakeholders and
  external partners.
• Highly motivated, self-directed individual who can manage multiple initiatives
  and meet tight deadlines.
• Prior experience in financial services or financial technology is highly
  desirable.
  

Join FISPAN as a Senior Solutions Engineer and play a key role in shaping innovative solutions, fostering client relationships, and driving process improvements that solidify FISPAN's position as a market leader in ERP Banking.

Why Work With Us?

• Experienced team

Our CEO’s previous venture, Hyperwallet, was purchased by Paypal and ranks as one of the largest Canadian acquisitions! All of our Co-Founders are seasoned professionals within their field. Join our team to build your network and engage in mentorship opportunities.

• Start-Up Environment

FISPAN’s start-up nature implies autonomy and leadership over projects. Our employees hold a higher level of responsibility and are presented with various hands-on opportunities from the get-go. We want our team to reach their full potential and career aspirations.

• Rich Culture

We understand that personal growth happens on multiple levels, which is why we encourage a work-life balance to have family time, explore new ideas and develop hobbies. At FISPAN, you can also expect various (virtual) company-wide events and clubs to drive engagement.

• Perks

Our prime downtown Vancouver office is close to a Skytrain, prestige shopping, and coastal views. FISPAN employees have access to our building fitness centre and amenities, fully stocked cupboards, weekly team lunches, and daily coffee runs. We also set our employees up for success by providing the most modern MacBook and Apple equipment.

Compensation and Benefits Package

FISPAN believes in an atmosphere and culture when innovation can flourish, collaboration and teamwork are valued and transparency is at the core of it all. We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow.With that, the hiring salary range for this position is $95,000-$115,000 annually; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location.As part of our total rewards offering, permanent employees in this position may be eligible for our competitive semi-annual bonus program, subject to program eligibility requirements. 

At FISPAN, we reward employees for achieving their objectives, going beyond the requirements of their job, demonstrating leadership, fostering innovation and advancing the organization as a whole. We value talented people of all backgrounds and characteristics that share our vision of being the number one platform for the business banking ecosystem. 

Other components of our towards rewards offerings include support of career development, wellbeing, and personal growth. 

• Extended health and dental benefits
• Paid time off 
• Savings and retirement plan matching
• Parenthood top-up
• Mentorship programs, and leadership series (to name a few) 

Note: The incentive programs, benefits, and perks have certain eligibility requirements and may vary, only be partially or not at all available based on criteria such as location, employment status, etc. We’ll be happy to clarify eligibility for interviewing candidates. 

Diversity, Equity & Inclusion

As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion. This starts in the recruitment process. All job postings are first evaluated in a gender decoding platform to ensure fair candidate pools. Human Resources and hiring managers also engage in blind-hiring and resume review practices to ensure we are being objective and mitigating any potential biases. FISPAN’S underrepresented groups stand at over 50% with an equal gender balance in our upper manager team, as well. Notably, this position is within the Product department which has our most underrepresented groups representation at over 50% of the department. We aim to make FISPAN the best place to start, explore, and grow a career for everyone.