Systems Engineering - Sr professional II

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Windows Application Support Engineer do at Fiserv ?

• The role involves Lead, design, develop and implement solutions in a complex environments consisting of various technologies Windows, Active Directory, VMWare and virtualisation including Windows Failover clustering capabilities and DR setup.

• It requires working in Distributed Computing Platform team providing infrastructure and application support to various business lines and works with staff to troubleshoot and problem-solve Infrastructure and related application issues

What will you do:

• 3 to 5 years relevant experience in Windows.

• Troubleshoot issues across the entire stack: hardware, software, automation, application

• Perform Installation, configuration, customization, operation, recovery and troubleshooting of Windows, Vmware, Hyper-V technologies in a Production and Build environment.

• Develop and implement strategies for migration, consolidation and upgrade of Windows/Vmware platform.

• Maintain and enhance environment for running batch jobs and troubleshoot issues related to connectivity, Active directory, NFS shared associated with daily batch cycle and batch reporting subsystem.

• Candidate should be very good in PowerShell Scripting and should have written multiple windows scripts.

• Combine the ability in scripting and troubleshooting application errors in windows/VMware environments with fine technical acumen.

• Perform Forecasting and Estimating Capacity Analysis using vRops.

• Cover on-call/Standby on rotation. Managing ticket queues for incidents/service requests & changes.

• Support 24x7 coverage as per Business needs.

What will you need to know:    

• 3 years of total experience and deep understanding of the Windows OS level concepts such as Active directory, Performance, IIS , memory allocation and network stack , understanding of how applications are affected by the above and ability to debug the same

• 3 Years in Windows scripting language such as PowerShell, VB scripting.

• Knowledge on security technologies such as Kerberos and SSL and experience with toolsets such as JIRA, and Salt, Spacewalk.

• Proven experience in setting up Clusters on Windows, Vmware environment, along with OS clustering, partitioning and virtualization.

• Hands on experience on SAN/NAS storage.

• Experience in using Splunk, AppDynamics, or equivalent monitoring tools.

What would be great to have:

• Certification is Microsoft Azure

• Microsoft Certified Solution Expert.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protector veteran .

Explore the possibilities of a career with Fiserv and Find your Forward with us !

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.