Senior Scrum Master and Technology Project Manager

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Senior Scrum Master and Technology Project Manager do at Fiserv?

This is a hybrid role – Scrum Master and Technology Project Manager. You will consult with engineering team and product team on the projects or services delivery. You will help support existing business systems applications and demonstrate proficiency and leadership within agile methodologies. You will balance and prioritizes project work efficiently. You will use your excellent communication, strong problem solving and management skills to work independently and collaboratively with cross-functional teams.

What you will do:

• Manage project’s scope and timeline
• Develop processes and procedures to ensure project delivery meet strategic goals
• Ensure business processes are running in accordance with Agile methodologies. Coordinate sprints, retrospective meetings, and daily stand-ups. Guide development and product teams to higher scrum maturity
• Consult with key stakeholders to determine business objectives and success factors/end goal/acceptance criteria. Work with product owners to handle backlogs and new requests
• Facilitate internal communication and effective collaborations within and outside the team. Collaborate with team members to collect, analyze, and evaluate information from multiple sources
• Resolve conflicts and remove obstacles that occur within the team and help teams implement changes effectively
• Help build a productive environment where team members ‘own’ the product and enjoy working on it
• Present findings and recommendations to stakeholders along with project progress and status updates

What you will need to have:

• 8+ years of experience working on technology projects in Agile framework
• 8+ years of hands-on experience as a Scrum Master and Project Manager
• 8+ years of experience with Scrum techniques and artifacts such as - User Stories, Feature, Epic, Backlog Refinement
• 5+ years of experience with Microsoft Suite, Clarity, Jira and Confluence
• 3+ years of experience in financial industry and knowledge of financial technologies, standards, and industry regulations (i.e., Payment Card Industry Data Security Standards)
• Scrum Master Certification (CSM/PSM) and servant leadership skills
• Ability to attend in-person interviews
• Bachelor’s degree in computer science, engineering, or a related field, or an equivalent combination of education, work, or military experience

What would be great to have:

• Experience in working on end-to-end (E2E) delivery of the project
• Experience with GIT, JIRA, Confluence

Important information about this role:

• We’re better together! This role is fully on-site.
• To be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.

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This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.