Senior Load Balancing Engineer

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Senior Load Balancing Engineer do at Fiserv?

You will be a SME for a variety of clients in load balancing, virtualization and Microsoft/Linux server design and deployment. You will be responsible for the high-level strategy, design, and certification as well as project-based design, deployment, and troubleshooting of a variety of systems and systems virtualization projects.

What you will do:

• Provide day-to-day support and application guidance of load balancing tools such as Citrix NetScaler and F5
• Drive strategic direction, design, certification, and standardization of the load-balancing environment
• Troubleshoot and resolve escalated issues related to NetScaler and Big-IQ
• Coordinate with OEM and vendor for any issues
• Responsible for upgrading firmware of NetScaler and F5 Big-IP devices per vendor recommendation and certified MOP
• Create load-balancing resource utilization report to share and discuss with team and management
• Create, amend, edit, and delete custom configuration related to virtual server, certificate, policy settings, etc.
• Provide detailed documentation of environment while providing excellent customer service to various internal and external clients

What you will need to have:

• 6+ years of experience with Citrix NetScaler and/or F5 load balancer design and deployment
• 6+ years of experience in LTM and GTM technologies
• 6+ years of experience with installing and troubleshooting HA, GSLB, Content switching, access gateway, SSL VPN, related issues
• 4+ years of experience working within VMware environments utilizing HA and DRS
• 4+ years of experience with Active Directory GPO, DNS, CA, Radius, and domain related functions
• Bachelor’s degree in computer science, or a relevant field, or an equivalent combination of education, work, and/or military experience

What would be great to have:

• Strong oral and written communication skills
• Prior experience with multi-factor authentication solution
• Ability to develop technical relationships with end-users, OEMs and other teams
• Exposure to automation tools such as Python and Ansible
• Industry certifications such as F5 Certified Technology Specialist (F5-CST) and F5 Certified Solution Expert (F5-CSE)

Salary Range

These pay ranges apply to employees in Colorado, Hawaii, Nevada, Rhode Island and Washington. Pay ranges for employees in other states may differ. Certain Positions are Commissions eligible.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

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Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

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