Senior DevOps Engineer/IT System Engineer (m/w/d)

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Senior DevOps Engineer/IT System Engineer (m/w/d) do at Fiserv?

In this role, you will be responsible for monitoring and maintaining the availability, stability, and performance of production systems and the deployed on-prem and Cloud applications. You will also participate in server and Cloud migration projects, implement and maintain CI/CD pipelines, and collaborate with international cross-functional teams.

Additionally, you will respond to and resolve incidents, perform root cause analysis, and maintain accurate documentation of system configurations and procedures. The ideal candidate will have strong experience in DevOps, system administration, and production support, and possess knowledge of LAMP and Windows Server/IIS environments. Strong problem-solving, communication, and analytical skills are required. Proficiency in English is essential, and German language skills are preferred.

What you will do:

• Monitor and maintain the availability, stability, and performance of production systems and applications.
• Perform application and database deployments following best practices and ITIL change management processes.
• Plan and execute server migration projects, including the migration of applications from on-prem servers to Cloud platforms.
• Plan, implement, and maintain Continuous Integration and Continuous Deployment (CI/CD) pipelines for application deployments.
• Collaborate with cross-functional teams, including developers, infrastructure teams, and operations personnel to ensure alignment with development and release schedules.
• Respond to and resolve incidents and service requests in a timely manner. Perform root cause analysis for critical incidents and implement preventive measures to avoid similar incidents in the future.
• Participate in on-call duties for off-hours and weekends to provide support for incidents and ensure 24/7 system availability.
• Maintain accurate documentation of system configurations, processes, and procedures.

What you will need to have:

• 5+ years of experience in DevOps, system administration, production support, or similar role. Bachelor’s degree in computer science, Information Technology, or a related field.
• Proficiency with LAMP (Linux, Apache, mySQL, PHP) and Windows Server / IIS environments.
• Deployments and configuration of replications for MSSQL, mySQL, and Oracle databases.
• Proficiency in CI/CD pipeline automation tools such as Gitlab or Jenkins.
• Experience with scripting languages (e.g., Powershell, Bash) to automate tasks and improve efficiency.
• Knowledge of containerization technologies and tools, such as Docker, Kubernetes, AWS, ArgoCD, and Helm.
• Strong understanding of common system architectures and security best practices.

What would be great to have:

• Experience in working with following additional technologies and products: Setup, maintain, and monitor BMC Scheduler job chains, Container performance monitoring with Grafana, Splunk Logging, AWS, Containerization, Docker, Kubernetes, Harbor, ArgoCD, Helm Charts, Management and deployment of webserver certificates, Security Compliance Frameworks (OWASP, PCI DSS, …), Confluence, Jira
• Experience working in an agile Scrum team, using the SAFe methodology.
• Certification in relevant technologies (e.g., AWS Certified DevOps Engineer)
• Optional: German language skills

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

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