QA AI Specialist

Location: Berkeley Heights, New Jersey, Omaha, Nebraska

Remote Type: Onsite

Time Type: Full time

Job Description

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

About your role:

We are seeking a QA AI Specialist to transform our quality assurance practices through AI-powered testing automation and intelligent quality processes. You will leverage AI tools to dramatically accelerate test creation, improve test coverage, and build intelligent systems that can identify defects and regressions more effectively. This includes applying AI capabilities to legacy codebases that may lack adequate test coverage. This role is about using AI to be a dramatically more effective QA professional—not about building AI/ML models.

What you’ll do:

• Design and implement AI-powered test generation systems that automatically create unit, integration, and end-to-end tests from code, requirements, and user stories
• Leverage major LLM-powered coding assistants to accelerate test script development and maintenance
• Build intelligent test analysis systems that identify flaky tests, prioritize test execution, and predict high-risk areas of the codebase
• Create AI-assisted test coverage analysis for legacy systems, identifying gaps and generating tests for untested code paths
• Develop agentic workflows for automated regression testing, bug reproduction, and root cause analysis
• Implement AI-powered visual testing and UI validation that can intelligently detect meaningful changes
• Build systems that use AI to generate test data, mock services, and simulate edge cases
• Champion AI-assisted QA practices across engineering teams and drive adoption of new testing approaches

Experience you’ll need to have

• 8+ years of QA/SDET/Test Engineering experience with strong automation background
• Strong proficiency in Python and/or Java for test automation development
• Hands-on experience with major LLM-powered coding assistants and the ability to evaluate emerging tools
• Deep expertise in test automation frameworks (Selenium, Playwright, Cypress, pytest, JUnit)
• Experience with CI/CD integration for automated testing pipelines
• Strong understanding of testing methodologies, test design patterns, and quality metrics
• Experience testing complex systems including APIs, microservices, and distributed architectures

Experience that would be great to have:

• Experience in fintech or regulated industries with compliance testing requirements
• Experience with agentic AI frameworks (LangChain, LangGraph, CrewAI)
• Background in prompt engineering or working with LLM APIs
• Experience with performance testing and chaos engineering
• Experience adding test coverage to legacy systems with limited documentation
• Familiarity with security testing and vulnerability assessment

Important information about this role:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
• All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

#LI-MK1

Salary Range

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.