Product Analyst - Senior Professional II - Network Manager

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Product Analyst - Senior Professional II - Network Manager

What does a great Senior Product Analyst do?

You will be responsible for support of payment network relationships, including compliance and enhancements associated with payment network mandates. This includes interfacing with external organizations and internal departments to provide a point of escalation for all day-to-day activities, as well as function as a subject matter expert (SME) on payment network related items. A talented team member would be detail-oriented, analytical, and knowledgeable in payments and processing services.

What you will do:

• Provide primary point of contact for business and operational management of key payment network partnerships/relationships.
• Manage the payment network relationship from an operational, technical, and business perspective.
• Ensure compliance with payment network requirements and mandates including project initiation, authoring requirements, drafting client notifications, updating technical documentation, and oversight of delivery as the subject matter expert.
• Document, manage and improve existing processes.
• Interface with client support organizations as needed to ensure a best-in-class client and cardholder experience.
• Ensure processing, infrastructure and capacity align with required performance standards and volumes.
• Attend payment network technical conferences.

What you need to have:

• High School diploma or equivalent required; bachelor’s degree preferred.
• Minimum of five years’ experience in the payments and transaction processing industry.
• Experience with ATM and POS on-line transaction processing, including message formats, routing, and switch interface specifications.
• Ability to travel occasionally, up to 5%.

What would be great to have:

• Initiative-taking initiative-taker with strong problem-solving abilities.
• Strong organization skills, including project/product management, with the ability to effectively manage workload expectations, and meet commitments.
• Analytical, and solutions-oriented, with the ability to be technically and business focused.
• Ability to foster internal and external business relationships at all levels of the organization.
• Ability to understand complex business and operational concepts.
• Good decision-making skills, with the ability to make decisions and yet be flexible when necessary.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.