Lead, Proposal Manager

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Lead Proposal Manager do at Fiserv?

As a Lead Proposal Manager, you will collaborate and interface with the deal team, including sales, proposal personnel, subject matter experts (SMEs), and executive leadership, to complete different types of RFx (Request for Proposal/Information/Quote) responses. You will be a key contributor, partnering with sales and cross-functional SMEs to expand Fiserv's market share through the execution of solutions-based, value-driven proposal responses. This role requires strong project management, writing, and strategic skills Our proposal management department is a revenue generator with a tremendous success record with existing and new clients.

What you will do:

• Provide overall management and direction of the proposal process, ensuring all defined timeframes are met.

• Understand and articulate client’s business requirements and develop the corresponding proposal design.

• Provide strategy and management for overall RFx response content and messaging based on the client’s objectives.

• Ensure proposal responses are compliant with the RFx specifications and Fiserv standards and maintaining quality control throughout the process under tight deadlines.

• Develop RFx-specific messaging and win themes aligned with the overall brand voice and appropriate to the given opportunity and audience.

• Produce compelling drafts adhering to the client’s pain points and requirements.

• Ensure the proposed solution aligns with the requirements and highlight the unique client-specific benefits of Fiserv’s offerings.

What you will need to have:

• Bachelor’s degree or a combination of work experience, education, and military experience.

• 7+ years in a financial services/payment processing (or similar field) fast-paced proposal environment responding to merchant, government and financial institutions RFXs

• Experience in document production using Microsoft Office products

• Conceptual and visual creative skills and strong content planning, strategy development and management abilities

What would be great to have:

• Proficient in Shipley processes and standards and Association of Proposal Management Professionals (APMP) Certification a plus

• Proficient with Responsive or similar proposal automation software tools

• Expert knowledge in Merchant Processing, Account Processing, Prepaid Solutions, ACH, Digital Payments and Output Solution within the financial services/Fintech industry

• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills

• Ability to work in a fast-paced environment with strong time management skills, navigating strict deadlines and rapidly shifting priorities

• Willingness to adjust work schedule to facilitate completion of a proposal

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.