Engineering Program Manager – Hardware

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We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Engineering Program Manager do at Fiserv?

As an Engineering Program Manager – Hardware you will be responsible for driving the product integration of Clover's POS Hardware. You will be engaged from concept and support all hardware aspects needed to continuously build great hardware. 

What you will do:

• Partner with hardware and system software teams to improve and maintain Clover’s hardware products throughout the design and development cycle.
• Collaborate with product, design, engineering, operations, and customer support teams to prioritize manufacturing needs and drive reliability and quality improvements.
• Build and track project schedules to ensure seamless production and launch of Clover hardware.
• Work closely with hardware, software, and certification teams to deliver hardware on time.
• Manage hardware test device supply for external labs to complete payment certifications, including PCI/PTS, EMVCo, and P2PE.
• Develop strong relationships with ODM partners to streamline the implementation and execution of hardware plans.
• Oversee change management and production timelines to ensure smooth hardware transitions.
• Support factory bring-up activities onsite to troubleshoot and resolve issues during hardware builds.

What you will need to have:

• Degree in Electrical Engineering, Mechanical Engineering, Computer Science, or equivalent combination of experience in technical environment leading programs, education and military. 
• 5+ years of Technical Program Management experience in hardware product development, or a mix of Electrical/Mechanical Engineering and at least 3 years of Program Management.
• Proficiency in project planning and scheduling tools to manage and track project progress.
• Strong ability to build relationships, influence stakeholders, resolve conflicts, and drive consensus in ambiguous situations.
• Extensive experience collaborating with cross-functional teams and managing both business and technical stakeholders.
• Strong analytical and problem-solving skills with a strategic mindset.
• Proven track record of delivering high-volume hardware products with consistency and quality.

What would be great to have:

• Exceptional communication skills, both within your team and with leadership and partners.
• Knowledge of Reliability and Quality methods and requirements for hardware. 
• Knowledge of Android-based devices. 
• Experience with FinTech or Payment technologies is considered a plus. 
• Experience with IoT products and working with Telecom vendors.

Important info about this role:   

• We’re better together. This role is fully on-site. 
• In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future. 

Salary Range

These pay ranges apply to employees in New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

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