Director of Software Engineering

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Director of Software Engineering do at Fiserv?

You'll be a key leader of success of our Core Acquiring Front End engineering group within the Fiserv Global Business Solutions (Payment Acceptance) business. We process over 350 million payment transactions per day with a peak throughput of over 8,000 transactions per second while maintaining millisecond-fast response time; all of this is done for some of the largest merchants in the U.S.

What you will do:

• Lead, manage, mentor, and inspire multiple teams of software engineers
• Set clear performance expectations and KPIs, conduct performance reviews, and support career development for all the team members
• Drive modernization and migration of several real-time applications to AWS that are low-latency, high-volume APIs that run 24x7 supporting critical business processes
• Reengineer on-premise applications to highly resilient, highly available, low-latency applications running on AWS
• Develop and document high-quality code to solve strategically important problems
• Provide high-quality code and design review feedback to other engineers while defining and leading the adoption of standards and best practices

What you will need to have:

• 15+ years of experience in software engineering or similar roles
• 10+ years of experience in one or more general-purpose programming language such as Java and Python
• 5+ years in a leadership role with a focus on continuous improvement initiatives and setting priorities and plans to meet business goals and objectives
• 5+ years of practical cloud-native experience, including AWS
• 5+ years of experience with distributed systems and microservices architectures
• 2+ years of experience leading cloud transformation in a payments or financial services environment
• Bachelor's degree in computer science, or a related field, or an equivalent combination of education, military, and work experience  

What would be great to have:

• Experience with Kubernetes or other container orchestration tools
• Experience in Agile and/or DevOps methodologies
• Experience in CI/CD pipeline and related open-source tools like Jenkins, GitLab, and SonarQube

Important info about this role:

• We’re better together! This role is fully on-site.
• In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future.
• This is a full-time, direct-hire position, and no contract options or unsolicited agency submissions will be considered.

Perks at work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life, and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

#LI-MK1

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.