Critical Facility Engineer (Data Center)

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Critical Facility Technician (Data Center) do?

Your primary responsibility is to assist in maintaining continuous up-time of the Data Center.  This is accomplished by monitoring critical Data Center support systems and responding to alarms caused by faults and failures. 

What you will do:

• Monitor critical Data Center systems by using the automated Building Management System (BMS), while wearing a pager to be always carried other than vacation or scheduled days off
• Visual inspections and readings of equipment and systems
• Respond to alarms on critical systems throughout the facility and trouble shoot and take necessary actions to maintain critical Data Center systems
• Contact appropriate vendor and/or contractors to respond
• Perform testing on equipment and systems and complete tasks as part of a preventive maintenance schedule
• Maintain safe work environments and the actions of cleaning contractors
• Clean all critical equipment as needed or as part of preventive maintenance and support maintenance tasks performed by vendors
• You must be open to being a floater and cover for other technicians who are on PTO, your shift will primarily be Monday to Friday from 6:00 AM to 2:30 PM or 7:00 AM to 3:30 PM. However, you would need to cover other shifts as required when other technicians are on vacation. On occasion, you will need to work from 6:00 AM to 6:00 PM and sometimes on night shift 6:00 PM to 6:00 AM, but it is not that frequent

What you will need to have:

•  4+ years of experience in one of the following: electrical and/or mechanical, large generator systems, UPS systems operation, power distribution, mechanical plant operations
• High school diploma or GED

Would be great to have:

• Trade school or associates degree

Important info about this role:

• Must be able to lift 50 pounds and climb ladders while working at heights of 6 to 12 feet and stand on your feet for the majority of your shift
• Occasional local travel of up to 10% may be required   
• Must be willing to work flexible hours, including nights, weekends, and holidays, as needed to support 24/7 data center operations
• All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. 

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.