Site Reliability Engineer Senior (AzureCloud, Splunk)

As the world works and lives faster, FIS is leading the way.  Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:

Advance Role in Site Reliability Engineer (SRE). It will focus on Scalability, High Availability, Performance, Stability and Reliability of Software Applications. SRE will build automations to simplify operations and processes, collaborate with cross-functional teams to create proactive engineering mechanisms and ensure positive end user experiences. SRE with a good understanding of Products & interdependencies, with blend of pragmatic, operational and software development skills, will apply sound engineering principles, operational discipline, and mature automation to our operating environments and the codebase.

About the team: 

• We bring award-winning, multi-asset-class investment operations and data solutions which primarily serve the Buy Side Asset Managers with front-to-back best in class solutions.
• Our market leader solutions include –Investment Accounting Manager, Private Capital Suite, Virtus, Global Transfer Agency and Data Management solution.
• Premier Asset Managers leverage our comprehensive investment operations systems and cloud services to drive growth and efficiency in the dynamic market conditions.
• Solutions used by 80% of the world’s largest Asset Managers as well as 90% of largest Private Equity firms.
• About 950 Product Engineering & 2,000 BPO FIS employees across the globe working efficiently to ensure our solution can process $47T worth of assets accurately.

What you will be doing:

• Build software solutions and systems to manage platform infrastructure and applications.

• Partner with development teams to improve services through rigorous testing and release procedures.

• Participate in system design consulting, platform management, and capacity planning.

• Improve reliability, quality, and time-to-market of our suite of software solutions.

• Build monitoring that alerts on symptoms rather than on outages.

• Run the production environment by monitoring availability and taking a holistic view of system health.

• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and

innovating to continually improve.

• Provide primary operational support and engineering for multiple large, distributed software applications.

• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding.

• Create sustainable systems and services through automation and uplifts.

• Balance feature development speed and reliability with well-defined service level objectives.

• Partner with stakeholders to design and deliver a reliable, scalable, secure, and performant platform.

• Stay current on technical trends to suggest innovative tools and approaches to problems.

• A proactive approach to spotting problems, areas for improvement, and performance bottlenecks.

• Identify and resolve problems promptly to meet and improve service levels and standards.

What you will need:

• Bachelor’s degree or the equivalent combination of education, training, or work experience.
• 6+ yrs experience in building and contributing to scalability and monitoring of applications
• Proficiency in Python
• Good knowledge of SRE concepts especially towards application performance monitoring and building alerts and dashboards catering to SLIs and SLOs

• Experience in Scripting in PowerShell, Bash
• Proficiency with monitoring tools like Dynatrace, Prometheus, Grafana, Splunk, Nobl9
• Knowledge of CI/CD tools such as Jenkins, GitLab CI, or Azure DevOps
• Ability to work in an agile development environment where developers and testing personnel work closely together to ensure requirements are met or exceeded.
• Ability to demonstrate interpersonal and teambuilding skills working with technical and non-technical individuals.

Added bonus if you have:

• Experience of Agile Scrum / SAFe will be an added advantage
• Fluent in English
• Excellent communicator – ability to discuss technical and commercial solutions to internal and external parties and adapt depending on the technical or business focus of the discussion.
• Organized approach – manage and adapt priorities according to client and internal requirements.
• Self-starter but team mindset - work autonomously and as part of a global team

What we offer you:
At FIS, you can learn, grow and make an impact in your career.

• Extensive Health Benefits Program along with the Family Protection Plan
• Best-in-class career mobility options across the globe
• Award-winning learning offerings for career development
• Adaptable home - office work model
• Opportunity to work with global teams and clients

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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