Project Manager Senior - Professional Services

GENERAL DUTIES & RESPONSIBILITIES
Plans and coordinates all aspects of projects from initiation through delivery.
Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.
Identifies needed resources for projects, defines and assigns major project roles.
Creates project charters to identify project scope, critical success factors, risks, etc.
Manages the project work plan and holds the team and project resources accountable to variances in budget and hours.
Possess thorough understanding of estimation, letters of agreement, master service agreements, staffing model, average bill rates and cost structure by level.
Interacts with sales, systems engineering, product development, and other members of cross-functional teams.
Oversees schedules and budgets to ensure goal attainment.
Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.
Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality standards for the project scope.
Manages project risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed.
May include managing the customization of base products to meet client requirements, system integration with other FIS or third-party products or consulting projects and engagements.
Delivers informational and decision-seeking presentations to technical and business groups in FIS and/or in client organizations.
Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions.
May work at client sites from time to time requiring some travel.
Other related duties assigned as needed.

EDUCATION REQUIREMENTS
Bachelor’s degree in computer science, management information systems or business administration or the equivalent combination of education, training, or work experience. PMP (Project Management Professional) certification may be required.
GENERAL KNOWLEDGE, SKILLS & ABILITIES
Extensive knowledge of project management standards, processes, procedures and guidelines
Knowledge of the industry project management best practices, e.g., Project Management Body of Knowledge (PMBOK)
Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation and the correct project application
Knowledge of standards relevant to the software industry , e.g., ISO, CMM, Six Sigma
Knowledge of financial services industry
Knowledge of company’s products and services
Advanced skill in the use of project management software to manage projects, e.g., MS Project and auxiliary tools, such as earned value database, audit tools, project repository, including risk, issues and action items database, SLIM Estimate, Metrics and Control, PlanView, Platinum Process Continuum
Demonstrated skill in managing project budgets and timelines
Skill in the use of negotiation techniques to reach agreement when there are widely-differing viewpoints
Excellent analysis, problem-solving, team, conflict management and time management skills
Excellent verbal and written communication skills
Ability to interact effectively with executive level clients
Ability to set clear expectations, manage team performance and build high morale among team members
Ability to maintain confidentiality and carry out assignments that are sensitive in nature

FIS JOB LEVEL DESCRIPTION
Advanced professional role. Highly-skilled with extensive proficiency. May coach and/or mentor junior project management and support staff. Works under minimal supervision on complex projects. Wide latitude for independent judgment. Typically requires eight or more years work experience managing technical projects in financial services or a related industry or a related technical field, e.g., application development, technology integration, business analysis, client technology consulting.

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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