Production Support Engineer - 2 to 4 Years - Mohali

Location: IND MHLI A-45 2ND FL

Time Type: Full time

Job Description

Production Support Engineer.

Are you curious, self-motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

It’s an amazing opportunity to join a talented team of functional and technical folks doing interesting work at the world’s largest global provider dedicated to financial technology solutions.

What you will be doing:

Configuring the new clients on the in-house tools. Working on the tickets related to wide range of requests which include issues, new requirements, changes, inclusions, exclusions and investigations. Monitoring the production processes and in-house tools’ functioning. Ready to prepare documents of critical tasks for the shared repository. Ability to work using SQL to fetch required data and troubleshoot. Ability to work independently and collaboratively with a team. Be responsible for the highest quality output for the assigned work. Improve operations by using AI, conducting systems analysis, recommending changes in policies and procedures Ability to work under pressure, adapt to demanding situations, and consistently meet project deadlines.

What you bring:

• Proactively involves in FIS Future forward initiatives.
• Should be ready to take on additional responsibilities.
• As a senior developer he/she should work independently and mentor junior developers
• Proactively should reach out / coordinate to various stake holders to complete deliverables.

Good to have Skills:

• Production support experience.
• SQL.
• Banking domain.
• MS core applications.
• Automation tools such as selenium etc.

Qualifications:

• A Bachelor’s degree in computer engineering, computer science or other related discipline or the equivalent combination of education, training, or work experience.

Competencies:

• Fluent in English.
• Excellent communicator – ability to discuss technical and commercial solutions to internal and external parties and adapt depending on the technical or business focus of the discussion.
• Attention to detail – track record of authoring high quality documentation.
• Organized approach – manage and adapt priorities according to client and internal requirements.
• Self-starter but team mindset - work autonomously and as part of a global team.

What we offer you:

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities 
• A broad range of professional education and personal development possibilities – FIS is your final career step! 
• A competitive salary and benefits 
• A variety of career development tools, resources, and opportunities

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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