Agile Coach Lead

Location: PHL MANI 2305

Time Type: Full time

Job Description

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company, and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

Role location: Hybrid (three days in-office, two days virtual)

What you will be doing:
 

As an Agile Coach, you will be supporting all members of the Solution, Value Streams and Teams, to drive efficiency at scale in our Product Delivery Life Cycle (PDLC).

As a member of a group of coaches, you will be empowered to self-organize, independently seeking the opportunities that lie within all areas of the Solution, decide the best method to solve to take advantage of the opportunity and then support colleagues ongoing. This will all be managed empirically.

You will manage a continuous improvement roadmap and backlog and, through effective communication, enhance the delivery of Solution strategy through modern agile ways of working.

Responsibilities:

• Supports all levels of the business from development teams through senior leaders

• Builds strong, trust-based relationships with the Solution Enablement and Value Stream Enablement Leads, as well as other key stakeholders

• Builds and coaches multiple high performing Value Streams and Teams across the Solution

• Identifies issues and opportunities across the Solution without direction from leadership

• Affinity maps where issues and opportunities are shared

• Builds coaching roadmaps to be shared with leadership

• Develops resource efficient coaching plans with colleagues that have measurable success factors

• Promotes the plans across the Solution, Value Stream and Teams

• Delivers the coaching plans over the PI, fixing root cause issues, consistently and potentially at scale

• Demonstrates successes to the Value Stream and Solution leadership

• Actively takes part in the feedback loop to all colleagues where improvements to process and support can be made

• Actively upskills themselves through all available learning opportunities

As an Agile Coach, your passion and desire to help your colleagues work more efficiently, aiding in the delivery of their outcomes will be your unwavering driving force.

Through effective communication, an understanding of Agility across the software development environment and an excellence in collaboration and organisation, you will be seen as the focal point of efficiency and knowledge.

What you bring:

Agile Expertise

• Deep knowledge of Agile principles and the flexibility to adapt their experience to new and evolving environments and ability to scale

• Passion for driving teams towards high performance and a deep pride in watching teams and colleagues grow

Technology expertise

• Proven working experience as an Agile Coach

• Experience making Teams and large Value Streams accountable and motivated to strive for continuous improvement

Leadership skills

• Ability to build relationships across many levels and personality types

• Strong communication skills with ability to align the organization on complex process decisions

• Active coach and mentor whose goals are to grow and maximize the team’s potential

• Assertive, with the confidence to be voice of authority – not afraid to do what is best for the team

• Brings a high-energy and passionate outlook to the job and can influence those around her/him

• Able to build a sense of trust and rapport that creates a comfortable & effective workplace

• Relentlessly positive mindset

Added bonus if you have:

• Experience with large scale software delivery and/or Agile transformation at scale in large enterprise organizations

• Ability to lead a team from different functions, with varying skills, expertise and tenure

What we offer you: 

At FIS, you can learn, grow and make an impact in your career. Our benefits include:

• Flexible and creative work environment

• Diverse and collaborative atmosphere

• Professional and personal development resources

• Opportunities to volunteer and support charities

• Competitive salary and benefits

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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