Site Reliability Engineer

What you'll do

The SRE team was recently formed with the goals of establishing first-class observability tools and primary owners of all things production. Team members are located in several international locations (“follow the sun” model) to provide 24x7 availability. We are a team of unique individuals, experienced and independent, that get things done.

In this role, you'll be responsible for improving and establishing new monitoring, alerting, and observability of services using a wide range of tools. Additionally, you'll handle critical alerts and incidents and work directly with R&D to improve and optimize availability.

This role is required to work US-PST hours. 

Responsibilities 

• Research Fireblocks blockchain workflows, identify optimization opportunities, and issues, and improve monitoring.
• Own the production infrastructure over AWS and Azure. Implement sustainable and scalable solutions with goals of improving availability, and performance
• Help Identify root causes for incidents and prevent them from happening again. Solve and orchestrate outages by working with multiple teams.
• Improve and establish alerting for our infrastructure, services and business logic
• Work closely with the R&D and Support: offering education and guidance on integration, support, and monitoring across the toolset
• Communicate and escalate issues to senior management in R&D and support, write RCA’s, define next steps.
• Document actions in runbooks and then into automation using Python, Lamda, shell scripts, ArgoCD, Anisble, Terraform
• Focus on the system's observability, availability, reliability, performance/latency, monitoring
• Conduct periodic on-call duties and emergency response

Minimum Requirements 

• 3 + years of experience in DevOps, SRE, or Infra Backend roles in a SaaS environment
• Experience with coding languages - Python, JavaScript, Bash, or similar
• 3 + years of experience with alerting & monitoring systems such as DataDog Coralogix, Splunk, New Relic, Prometheus
• Experience working with Linux systems from kernel to shell and beyond
• Experience working in cloud systems such as AWS, Google Cloud, and Azure
• Experience with configuration management such as Ansible, Chef, Puppet, ArgoCD
• Experience with Docker, Kubernetes, and Helm
• SCM - Git, bitbucket, GitLab, Phabricator, Gerrit
• High Analytical & Troubleshooting skills, with the ability to solve complex problems
• Strong verbal and written communication skills and a collaborative mindset
• Curious, self-motivated, easy to work with, responsible, and production-aware
• Fast learner and able to take a project from POC to production, while handling decision-making and communication

Preferred Qualifications

• Previous experience in crypto, or in blockchain is a big advantage
• In-depth knowledge in, Linux optimization, nginx, ArgoCD, DataDog, MySql
• Participated in Kubernetes migration projects
• Previous experience as C++ or Node developer
• BSC in Computer Science or related technical certifications

For employees hired to work remotely from New York, or from our NYC HQ, Fireblocks is required by law to include a reasonable estimate of the compensation range for this role. This range is specific to New York City and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as years of experience, skills, and other business needs.

It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. A reasonable base salary range estimate for this position is $153,000 - $201,000. The base salary is one component of the total compensation package, which for some roles may include a target bonus, a very competitive equity grant, and very generous benefits. 

While we believe competitive compensation is a critical aspect of your decision to join us, we do hope you also spend time considering why our mission and culture are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are.