Project Manager, Salesforce

Here’s the bit about us:

Fireblocks is an enterprise-grade platform delivering a secure infrastructure for moving, storing, and issuing digital assets & cryptocurrencies. Here at Fireblocks, we enable financial institutions to securely build, run and scale digital asset operations through the Fireblocks Network and MPC-based Wallet Infrastructure. Digital assets are protected from cyber-attacks, internal collusion, and human error using next-generation multi-layer technology. Fireblocks is the only platform that provides insurance for digital assets in storage, transfer, and E&O.

As of January 2024, we serve over 1800 institutional customers, have secured the transfer of over $4 trillion in digital assets, and are the highest-valued digital asset infrastructure company in the world, with a valuation of $8 billion and over $1 billion raised.

Our mission is simple: Enable every business to easily and securely support digital assets & cryptocurrencies. Come join us as we Secure. Simplify. Scale

Here’s the bit about the opportunity:

As a senior Salesforce Project Manager, you will be responsible for delivering the project objectives and achieving its KPIs. You will orchestrate project planning and execution, overseeing cross-functional processes, stakeholders, and teams to ensure the seamless, best-in-class implementation and optimisation of Salesforce solutions in alignment with Fireblocks' strategic and business requirements.

You’ll be:

• Lead the planning, execution, and delivery of Salesforce implementation projects, ensuring alignment with business objectives and client expectations.
• Develop detailed project plans, including scope, timeline, resource allocation, and risk management.
• Coordinate with clients, stakeholders, and cross-functional teams to define project requirements, goals, and deliverables while fostering best practices in business processes and Salesforce solutions.
• Monitor project progress and track KPIs to ensure adherence to timelines, milestones, and user satisfaction.
• Address roadblocks and challenges promptly, adjusting the project plan as needed.
• Manage project budget, monitor expenses, and ensure projects are delivered within financial constraints.
•  Oversee and sync the work of project team members, including architects, administrators, business analysts, developers and consultants, providing guidance and support as needed.
• Work closely with business leads, providing a deep knowledge of sales, finance, service, and marketing processes and advising on best practices and benchmarks.
•  Ensure alignment in cross-department policies and business processes.
• Conduct regular project status meetings, providing updates to stakeholders and addressing any issues or concerns. Prepare status reports and presentations for management discussions.
• Identify and mitigate project risks, implementing corrective actions as necessary to ensure project success.
• Facilitate user acceptance testing (UAT) and ensure that final deliverables meet client requirements and quality standards.
• Provide training and support to clients and end-users to ensure successful adoption of Salesforce solutions.
• Proactively communicate with key stakeholders and users to detect problems early and ensure customer satisfaction.
• Ensure adherence to Salesforce best practices and methodologies throughout the project lifecycle.
• Stay current with Salesforce updates, industry trends, and best practices to improve project delivery processes continuously.

You’ll bring:

• At least 5 years of experience leading complex Salesforce implementation projects, with a proven track record of successful delivery.
• Bachelor's degree in Business, Information Technology, or related field (Master's degree preferred).
•  In-depth knowledge of Business processes, especially in Sales, Finance, Services, and Marketing.
• In-depth knowledge of Salesforce functionalities, configurations, and customisations, including CPQ.
• Excellent leadership skills.
• Outstanding communication and interpersonal abilities
• Excellent presentation and storytelling skills
• Problem-solving mindset with the ability to navigate complex project challenges and conflicts.
• Proficiency in project management tools and methodologies.
• Project Management Professional (PMP) certification or equivalent is a plus.
• Salesforce certifications- an advantage

We have a comprehensive onboarding and training program for all new employees. We are looking for A players who want to work with the best.  Track record of success and closing complex deals within the financial services or fintech sectors.