Software Development Engineer (Forward Deployed)
Team: Engineering
Location: Salt Lake City, Utah
Commitment: Full-time
Workplace Type: onsite
Responsibilities
- Lead the deployment and configuration of our application in on-premises and cloud environments for enterprise clients.
- Perform onsite visits as needed to install, configure, and troubleshoot deployments.
- Make real-time code adjustments and customizations onsite to address unique client requirements and ensure optimal performance.
- Collaborate closely with clients to understand their workflows, gather requirements, and implement tailored solutions.
- Provide technical guidance, training, and support during and post-deployment to maximize adoption and satisfaction.
- Identify opportunities for improvements and feed insights back to the core engineering team.
- Troubleshoot and resolve complex technical issues in production environments, ensuring high availability and security.
- Document deployment processes, customizations, and client-specific configurations.
Qualifications
- Strong proficiency in Rust or Node and React for full-stack development and customization.
- Experience with SQLite, MySQL, Postgres (or similar embedded databases) for data management in on-prem setups.
- Has built customer-facing AI applications
- Proven track record in software deployment, configuration, and customer-facing technical roles (e.g., solutions engineering, professional services, or forward-deployed/support engineering).
- 4-5 years of software engineering experience
- Hands-on experience with on-premises and cloud deployments (e.g., AWS, Azure, or hybrid environments).
- Ability to write, debug, and modify code in production-like settings under time constraints.
- Excellent problem-solving skills with a focus on delivering practical, high-impact solutions quickly.
- Strong communication skills to explain technical concepts to non-technical stakeholders (e.g., lawyers and firm administrators).
- Willingness and ability to travel extensively to client sites nationwide.
- Bachelor's degree in Computer Science, Engineering, or equivalent experience.
Nice-to-have
- Experience in legal tech, enterprise SaaS, or regulated industries.
- Knowledge of reactive frameworks, microservices architecture, or containerization (e.g., Docker, Kubernetes).
- Background in building scalable, high-availability systems.
- Passion for creating tools that make a tangible difference in users' professional lives.
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