Responsibilities
- A Sales Engineering Manager leads a team of sales engineers, overseeing their technical expertise to support the sales process by providing product demonstrations, addressing technical concerns, designing solutions, and ensuring successful sales target achievement through strategic guidance and coaching. This manager will report directly to the VP of Solutions Engineering and Enablement, but will also collaborate closely with the sales team and leaders to support and close sales opportunities.
- Key responsibilities may include:
- Team Management:You will be expected to meet weekly with team members, watch demo’s and provide feedback for continual improvement, offer coaching to new hires, and recruit new talent.
- Technical Expertise:Gain a deep understanding of the company's product offerings, technical capabilities, and legal industry trends to effectively address customer inquiries and design solutions.
- Solution Design:Develop customized builds to demonstrate the abilities of the software and its solutions. Be able to vet these solutions with implementation and partners who will need to support these as the customers utilize them.
- Customer Engagement:
- Conduct product demonstrations, technical deep dives, and proof-of-concept presentations to showcase product value to potential clients.
- Sales Strategy Development:Work with sales leadership to define sales strategies, identify target markets, and develop account plans for key customers.
- Performance Monitoring:Track sales engineering team performance against key metrics (e.g., sales targets, revenue influenced, technical win rate) and identify areas for improvement and growth.
- Training and Development:Provide ongoing training to sales engineers on new product features, sales processes, and best practices to enhance their technical knowledge and sales effectiveness.
Qualifications
- Strong technical background in software with the ability to explain complex technical concepts clearly to non-technical audiences. Legal Industry connection is a preference.Excellent communication and presentation skills to effectively deliver technical information to customers Leadership abilities to motivate and mentor a team of sales engineers Ability to collaborate effectively with cross-functional teams including sales, marketing, and product.
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