Senior Software Engineer (Stability Optimization)

Job Description:

The Role

The Workplace Investment Quality Engineering CoE team is looking for a utility player who can play a vital role in supporting our Stock Plan Services (SPS) Client Validation Testing (CVT) events. We do this by coordinating the response to environment issues while also supporting our applications in a customer facing test environment.
 

Required Expertise

• A bachelor’s degree or higher in Computer Science, Software engineering or related field
• Hands on experience on the mainframe side with application development & maintenance
• At least 6 years of experience working in sophisticated production environment, including mainframe, on-Prem and Cloud
• Knowledge of ETL, Java, Python, or other Distributed Technologies, including experience in Cloud platform such as AWS and/or Azure
• Confirmed experience of mainframe development/tools including COBOL, CICS, db2, JCL, VSAM, MQ, etc. and writing COBOL/Native stored procedures
• Experience working with CI/CD pipelines stacks like GitHub, Stash, Jenkins, Concourse, Ansible, Maven, JUnit, Docker, JMeter, Artifactory, Sonar, Veracode, Kubernetes, Udeploy
• Experience with monitoring systems such as CloudWatch, Datadog/Splunk, ELK stack
• Guiding resources assigned to the incident and ensures the incident is receiving the accurate support to drive resolution as quickly as possible
• Capability to partner with Operations and Customers on stability opportunities based upon reporting/trending findings as well as operational readiness
• Good technical background with the ability to discuss architecture, hardware, and software concepts and convey those concepts to team members, and/or other contributors across the organization
• Deeply self-motivated and independent, while coordinating activities within cross-regional and multi-functional teams
• Able to mentor team members in areas where you have domain expertise and able to coordinate with partners on
   

The Skills You Bring

• Ability to interact/influence/negotiate with partners efficiently
• Able to grasp sophisticated features and break them into clear and concise stories with well-defined business value
• Ability to work with minimal direction and significant autonomy
• Strong self-starting, analytical, communication, and critical thinking skills
• Streamlining processes, optimizing workflows, introducing new features with positive business impacts
   

Responsibilities

• Provide day to day technical and functional mentorship to the team on Mainframe and Distributed applications
• Help in research and resolution of issues impacting client testing related to Mainframe and ETL/Informatica applications
• Ensure mainframe job abends are resolved immediately and come up with solutions to proactively resolve frequent abends
• Coordinate on new/upcoming code changes/functionality in both Mainframe and Modernized platform
• Collaborate with Distributed teams in supporting any upcoming client testing events
• Work closely with business partners to identify challenges and areas of improvement
   

The Team

The WI Quality Engineering Center of Excellence (COE) is passionate about driving Engineering Excellence across our squads and improving the customer experience! The mission of the COE is to focus on engineering efficiency, measurement, maturity, innovation, culture and craft. Stability is our top priority!

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Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.