Senior Systems Engineer

Job Description:

The Senior Systems Engineer will perform Engineering and Systems Operational support for Business Unit aligned functions including Application Support, Cloud Enablement, Environment Management, Digital tier & Web Operations, Platform Engineering and DMZ Network Operations. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture.

You will have the opportunity to leverage all your skills in engineering, modernizing, and testing applications in addition to providing critical production support. You will be encouraged to quickly gain understanding of all the components of our applications and will work with the team to deliver outstanding solutions.

Our ever-evolving technology stack ensures a phenomenal learning culture in the team. We are always exploring new technologies and new ways to continually provide value to our customers. This team has a direct and positive impact on Fidelity’s customers.

The Expertise You Have and The Skills You Bring

• Bachelor’s degree or higher in a technical related field (e.g., Engineering, Computer Science, Math, etc.) required.

• 4-6+ years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale in the Cloud (AWS certification a plus)

• Experience Python, shell scripting, and Ansible/AWX

• Demonstrated ability to think abstractly, to apply reason to complex situations, and to express thoughts clearly and logically

• Experience with Site Reliability Engineering (SRE) practices

• Experience with Agile software development methodologies, delivery projects, and implementation.

• Hands-on experience with Kubernetes/Docker

• Experience with CI/CD pipelines and associated technologies

• Knowledge of basic networking (ping, traceroute, DNS)

• Experience with search and analytics engines (Splunk, Datadog)

• Experience with Linux/UNIX and Windows operating systems

• Ability to analyze the root cause of complex problems and to apply structured thinking/reasoning under pressure

• Experience with workflow design, data analysis, and requirements identification/specification

• Ability to provide 24x7 support for the production environments

• Your skills as a team player are necessary as you join a high-functioning team in an Agile work environment.  You jump in and assist when help is needed and push to get the stories completed as you finish sprints and add value added interactions for our customers.

• You will have effective communication and will share your ideas and opinions as we look to innovate and improve our platforms.

• You will bring a growth mindset as you continue to learn new technologies and skills which you share with your scrum teammates.  You will ask for feedback and put goals in place to help improve your own skill set.

• Strong communication (written and verbal) and interpersonal skills

• Positive relationship management and facilitation skills

• Strong analytical and/or project management skills required

Certifications:

Category:

Fidelity’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).