Network Engineer

Job Description:

Job Title:  Network Engineer

The Purpose of This Role

This role requires hands-on experience in Enterprise & Datacenter Network Technologies for providing operation support across Bangalore & Chennai, end-to-end ITSM process (Incident, Change, Problem, Release etc), Technology life cycle management of network Infrastructure (Hardware & Software) and project implementations.

The Value You Deliver

Reporting to Team Leader (Director) and would be responsible for Network Operations & Projects for LAN, WLAN, WAN & VoIP. Manage Heterogeneous Network Infrastructure comprise of Cisco & HP Switches, Aruba Wireless & Avaya PBX for Voice. Person requires having excellent communication skills with analytical and problem-solving skills as it’s a hands-on technical role.

The Skills that are Key to this role

Technical / Behavioral

• You need to have good hands-on experience in managing heterogeneous networks and implementation of network solutions in green / brown environments. Must have moderate to in-depth knowledge of Enterprise / Datacenter Routing-Switching, Wireless Technologies (Wi-Fi 6) and Network Protocols such as BGP, OSPF, HSRP, STP, WPA2/3, SNMP and good understanding of SD-WAN, DMVPN, VXLAN etc.

• Good Exposure to Automation / Scripting (Python, Shell, Ansible, Jenkin, PowerShell etc.) & a fair knowledge of Voice Technologies (VOIP, SIP, PBX etc.) will be an added advantage.

• A team player with structured approach toward problem solving, effective management & task prioritization.

• Clear understanding of Agile Framework & ITIL processes - Change, Problem, Incident and Release management practices.

The Skills that are Good to have for this role

• You need to be Customer oriented and ability to work under pressure and tight deadlines.

• Effective communicator, team player with good documentation & presentation skills

• A positive can do – will do attitude is essential.

• Organized with good attention to detail.

How Your Work Impacts the Organization

FITG (FMR India Technology Group) is responsible for managing IT projects including technology rollouts, new office fit outs and partnering with global IT teams to meet IT requirements of Fidelity India business units. The functions in FITG include end user computing, network services, hosting services, service delivery, IT risk management, and IT asset management.

The Expertise We’re Looking For

• 4 years in IT Network Technology

• Graduate in Computers or Electronics

• Technical certification: CCNA, CCNP Enterprise/Datacenter            (Minimum: ENCOR / DCCOR Exam)

• Process Certification: ITIL, ISO 20K

Company Overview

Fidelity Investments is one of the world's largest providers of financial services. Headquartered in Boston, US, Fidelity's goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. Privately held for over 70 years, Fidelity employs 70,000 associates who are focused on the long-term success of our customers. FMR (Fidelity Management & Research) India is the Global Inhouse Center of Fidelity Investments. Headquartered at Bangalore, where operations commenced in 2003, FMR India has another fully functional unit at Chennai. To know more visit: FMR India

Location: Chennai

Shift timings:     8:00am – 5:00pm or 9:30am – 6:30pm or 11:00am - 8:00pm or 1:00pm – 10:00pm. 24x7 on-call support on rotation.

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