Digital Solutions Project Manager - Fidelity Workplace Consulting

Job Description:

Fidelity is well known for its outstanding investment management and benefits outsourcing services. We also offer extensive benefits consulting services consisting of design, financing, delivery, and communication of all employee benefit programs at the same high level of quality and expertise that you expect from Fidelity. We are redefining the consulting experience for our clients through our dedication to responsiveness, expertise, and accuracy. 

The Role 

Our Digital Solutions Project Managers serve an integral role in implementing and maintaining customized websites for our strategic and large clients with their strong communication, creative problem solving, and project management expertise that craft our client experience. In this role, you will help drive digital solutions from concept to reality working directly with our clients, technology teams, communicators, and business partners. 

You will contribute at all stages of a project’s lifecycle from conception through release. This includes developing and maintaining project plans and leading team and client meetings to define detailed requirements, craft the site’s design and user experience, review website functionality (QA), coordinate internal and client testing, and manage technology requirements such as single sign on and security scans.  

You will be aligned to a team of Digital Solutions consultants. You will partner with your team on executing custom client projects and new product development. You will also be integral in managing the team's overall capacity, project roadmap and financials. 

In addition to the general responsibilities of project management, you will be encouraged to engage in strategy conversations, learn about compensation and benefit programs, and help build/maintain standard methodologies for effective project management across the Digital Solutions Team. Our project managers often need to blend Agile principles with the project management style and concepts practiced by our clients. 

The Expertise and Skills You Bring  

• Bachelor’s degree or equivalent experience with minimum of 7+ years of experience as a project manager delivering digital solutions (website development, digital communications, etc.) 

• Experience using project management tools such as Microsoft Project, Microsoft SharePoint / Teams, JIRA, Confluence, etc. 

• Experience developing and managing timelines and budgets across multiple business units  

• Effective problem-solving skills that can be applied to developing digital communications strategies and managing websites with a shifting technical landscape and client priorities 

• Ability to balance multiple projects and coordinate with clients and business partners to develop and implement effective and creative digital solutions 

• Ability to prioritize, lead and keep large internal/external meetings on track 

• Ability to simplify and present technical, sophisticated concepts to non-technical business partners 

• Shown expertise at implementing and managing processes to drive team efficiency and quality of execution 

• Familiarity with online Content Management Systems (CMS) software/platforms (a plus) 

• Experience/curiosity about the employer benefits industry, including retirement plans, health plans and work/life programs (a plus) 

The Team 

Fidelity Workplace Consulting (FWC) is composed of over 600 professionals who provide counsel to clients on the management of their domestic and global benefits. A fast-growing business within Fidelity, FWC provides a broad range of services that touch on every area of benefits design, strategy, funding, communication, and delivery. While we focus on working with the Fortune 1000, we also work with Fidelity clients of all sizes. For more information, please visit this link: https://www.fidelityworkplace.com/s/workplaceconsulting 

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.   

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home.  These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.  Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

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