Forward Deployed Engineer II
Location: Remote
Department: Engineering
Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc.
Federato is the only AI-native platform that spans the full policy lifecycle and changes the way insurance work gets done. Better decisioning is built-in, not bolted on: insurers' unique portfolio goals, strategies, rules, and appetite are part of the workflow so underwriters win the right deals, faster. From the moment a submission hits an underwriter’s inbox, AI is put to work, triaging submissions with a focus on high-appetite business, delivering real-time feedback on the portfolio, and consolidating workflows into a single proven system. Federato drives better business outcomes.
What You'll Be Doing:
- This role will be heavily hands-on with coding, including writing and debugging production and integration code in languages such as Python, JavaScript, and SQL as part of customer implementations and internal tooling.
- Lead execution and delivery of complex customer implementations.
- Estimate timelines, identify implementation risks, and adjust plans as needed.
- Implement real-world scenarios — including custom configurations and integrations — adapting the product to fit client systems and workflows.
- Own regular segments of customer-facing calls, UAT (user acceptance testing) feedback, and guiding customers through issue resolution or configuration adjustments.
- Collaborate across functions (Product, Engineering, Customer Success) to coordinate dependencies and communicate impacts of potential changes or customizations.
- Drive internal process improvements and automation to reduce manual efforts and improve delivery efficiency.
- Create and maintain robust documentation (runbooks, best practices, delivery playbooks) and share learnings with junior FDEs.
Who We Hope You Are:
- B.S. in Computer Science or a related technical discipline, or equivalent experience
- 3-5+ years of software engineering, systems engineering, or technical product/program management experience
- Strong programming or configuration skills (e.g., JavaScript, SQL) and demonstrated ability to navigate multiple product domains.
- Comfortable interacting with customers, handling technical discovery, and translating business needs into scoped deliverables.
- Proven ability to coordinate across teams, anticipate dependencies or blockers, and escalate risks appropriately.
- Mentor or coach more junior team members; contribute to process improvements and internal knowledge sharing.
$130,000 - $165,000 a year
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks.
Here at Federato, your capabilities are important, but culture fit is essential. We move fast, are eager to listen to our users, take a first principles approach to solving problems, and value learning and the ability to change our minds. Most importantly, we're here to have fun. Our ability to make a difference starts with our people. We would love to work with you!
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [email protected]
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