Staff Site Reliability Engineer - Data

The Data Reliability team is looking for a talented Staff Site Reliability Engineer to help build and support the next generation of data stores for Fastly.  The ideal candidate will have experience working with backend and data services in both cloud and physical systems; be skilled with configuration management tools such as Terraform; and be able to develop internal administration tools in Go and similar.  Our team is responsible for supporting the infrastructure, orchestration, and reliability needs of some of Fastly’s most data-intensive applications, using technologies like Terraform, Elasticsearch, ClickHouse, Prometheus, MySQL, and Redis in both cloud- and hardware-based environments. Our systems directly contribute to our customers' success by providing our product teams with a platform for effective and reliable delivery of high-quality, high-throughput, globally distributed data systems and products. You will be integral to this mission. We are a distributed team, and employ a variety of styles to get our work done—though we put a high value on working collaboratively, we also rely on asynchronous communication.

What You'll Do:

• Deploy and maintain several different types of critical data storage systems on scales from gigabytes to petabytes
• Develop statistics and dashboards to measure service-level objectives for these systems
• Maintain and create tools for management of configuration, backup, and authenticated access to data systems using peer review, CI/CD, and both daemon- and container-based deployment
• Help project, plan, and scale for growth
• Document processes and requirements for both intra- and cross-team knowledge transfer
• Foster relationships with other teams to understand and provide for end-user needs
• Participate in on-call rotation

What We're Looking For: 

• Experience measuring customer-focused performance using tools like Prometheus or DataDog
• Advanced Terraform skills, including working with modules and remote state
• Experience building and maintaining at least one category of backend system, including both APIs and datastores (relational-, column-, vector-, or document-oriented)
• Linux system skills, including file systems, networking, I/O analysis, and general kernel tuning
• A strong grasp of networking, routing, network protocols, and related concepts
• Experience developing automation tools in Go, Python, and/or similar
• Strong written and verbal communication skills
• A great teammate: communicative, collaborative, empathetic with a thoughtful, customer-driven approach

We’ll be super impressed if you have experience in any of these: 

• Experience with container technology, Kubernetes/Docker/Helm, or similar
• Performance measurement using eBPF, flame graphs, etc.
• Knowledge of one or more host management tools (Chef, Ansible, Puppet)
• More data storage familiarity, especially Elasticsearch

Work Hours:

• This position will require you to be available during core North American business hours. Our team's timezones span from UTC-8 (Pacific) to UTC-3.

Work Locations & Travel Requirements:

This position is open to the following preferred office locations:

• San Francisco, CA
• Denver, CO
• Los Angeles, CA 
• New York City, NY 

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. 

Salary: 

The estimated salary range for this position is $181,220 to $226,520.

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits: 

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2024, we offer 10 paid local holidays, 11 paid company wellness days.