Payments Performance Analyst

Department: Payments

Location: Remote with London office

Employment Type: FullTime

Join us in redefining the creator economy with AI

Fanvue is one of the fastest-growing creator monetisation platforms globally. We’re an AI-powered, creator-first platform helping creators connect, engage, and earn directly from their audiences at scale. Following our recent Series A, Fanvue has surpassed $100M+ in annual recurring revenue, with triple-digit year-on-year growth, supporting hundreds of thousands of creators and millions of fans worldwide.

As Fanvue scales globally, payments performance must be grounded in trusted, high-quality data. This role ensures optimisation decisions are driven by rigorous analysis rather than assumption, enabling sustained improvements in conversion, recovery, and revenue.

🎯 The Role

We’re hiring a Payments Analyst to bring clarity, structure, and analytical rigour to payments performance.

This is a high-impact analytical role focused on surfacing insights across authorisation, declines, retries, and recovery. You’ll provide the visibility and confidence required to power payments optimisation and roadmap decisions at scale.

🚀 What You’ll Do

• Analyse authorisation rates, declines, retries, recovery, and issuer responses

• Investigate performance patterns across regions, payment methods, and user journeys

• Surface trends, anomalies, and root causes in payment outcomes

• Support experimentation through A/B test design, analysis, and interpretation

• Build and maintain trusted dashboards for core payments KPIs

• Monitor performance and proactively flag risks or optimisation opportunities

• Deliver clear, actionable insights to senior stakeholders

👀 Who You Are

• Experience in an analytical role within payments, fintech, e-commerce, or a related domain

• Strong analytical mindset with advanced SQL skills; Python is a plus

• Comfortable working with large datasets, dashboards, and performance metrics

• Detail-oriented with strong problem-solving instincts

• Able to communicate complex insights clearly to both technical and non-technical audiences

• Comfortable managing multiple analyses in parallel

• Motivated to deepen your expertise in payments and optimisation

✨ You’ll Thrive Here If

• You enjoy turning messy data into clear decisions

• You care about measurable performance improvement

• You’re curious about why things succeed or fail

• You like building trusted reporting foundations

• You’re proactive and comfortable operating independently

⚠️ You’ll Struggle Here If

• You prefer high-level strategy without deep analysis

• You rely on others to interpret data for you

• You avoid ambiguity or incomplete datasets

• You’re uncomfortable with accountability for performance insights

🌍 Why Join Fanvue?

• Direct impact on revenue, conversion, and creator earnings

• High ownership and visibility across Product and Commercial teams

• Remote-first culture

• Flexible working hours

• Unlimited holiday

• Budget for growth and wellbeing

• A culture that values innovation, ownership, transparency, and speed

⭐ Fanvue is for Everyone

We believe diverse teams build better companies. Even if you do not meet every requirement listed, we encourage you to apply. Many great people grow into roles, and we value potential, mindset, and ambition just as much as experience.