Business Process Engineer (Adobe Fusion)

Location: New York, NY, United States

Department: Card Tech Engineering

About the Team

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.

Role Summary

The Business Process Engineer will play a key role in driving operational excellence and automation across Fanatics’ New Card Factory (NCF) platform. This role focuses on optimizing and automating cross-functional business processes that span systems such as Adobe Fusion, Oracle Fusion, and custom-built software. You’ll collaborate with engineering, operations, and product management teams to identify inefficiencies, streamline workflows, and design scalable automation solutions that reduce manual effort, improve data accuracy, and accelerate card innovation.

Key Responsibilities

• Analyze existing NCF business processes — from product setup through production and fulfillment — to identify improvement and automation opportunities.
• Design and implement scalable, maintainable process automations using iPaaS tools such as Adobe Fusion, Power Automate, Zapier, Make.com, Boomi, n8n, tray.io.
• Partner with stakeholders across Operations, Product Development, Engineering, and QA to document and improve business workflows.
• Develop, test, and deploy integrations that connect internal systems with enterprise systems like Oracle Fusion and Adobe AEM.
• Ensure automation reliability through monitoring, testing, and continuous improvement.
• Maintain comprehensive documentation of business process designs, automation logic, and integration interfaces.
• Collaborate with engineering teams to ensure automations align with existing architecture, data integrity, and security standards.
• Support change management and training initiatives to help business teams adopt new processes and tools.
• Stay current on emerging automation and integration technologies and proactively recommend improvements.

Qualifications

Required:

• Bachelor’s degree in Business, Information Systems, Engineering, or related field (or equivalent experience).
• 3+ years of experience in process design, automation, or business systems analysis.
• Proven experience with one or more iPaaS platforms (e.g., Adobe Fusion, Power Automate, Zapier, Make, Boomi, n8n, tray.io).
• Strong understanding of business process mapping, workflow design, and data flow between systems.
• Excellent communication skills and the ability to collaborate across technical and operational teams.

Preferred:

• Experience working with the Adobe ecosystem (Fusion, Adobe AEM, Workfront).
• Familiarity with REST APIs, webhooks, and low-code integration design.
• Basic understanding of scripting or programming (e.g., JavaScript, Python).
• Experience supporting digital manufacturing or creative operations workflows.
• Experience using AI tools

Key Attributes

• Systems thinker who enjoys optimizing complex workflows.
• Process- and detail-oriented with strong analytical capabilities.
• Self-starter who thrives in a fast-paced, collaborative environment.
• Passionate about automation, simplification, and continuous improvement.

Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud.  Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com).  For added security, where possible, apply through our company website at www.fanaticsinc.com/careers