Systems Engineer III

ABOUT FACTSET

FactSet combines hundreds of databases into a single, powerful information system. It is a one-stop source for financial information and analytics for business analysts, portfolio managers, investment bankers / management firms and other financial professionals to analyze companies, portfolios, markets & economies. Founded in 1978 and operating from 43 locations worldwide employing nearly 8093 people, FactSet has over $1.1 Billion in annual revenues and is headquartered in Norwalk, Connecticut.  Our operations extend within North America as well as Europe and the Pacific Rim.  Since 1996, the Company has been publicly traded on the New York Stock Exchange under the symbol FDS, and is also dual-listed on the NASDAQ under the same symbol.

VALUES THAT DEFINE OUR CULTURE

We are unified by the spirit of going above and beyond for our clients and each other. We look to    foster a globally inclusive culture, enabling our people to be themselves at work and to join in, be heard, contribute, and grow. We continually seek to expand our workforce with diverse perspectives, backgrounds, and experiences. We recognize that our best ideas can come from anyone, anywhere, at any time and help us provide the best solutions for our clients around the globe. Our inclusive work environment maximizes our diversity values, engagement, productivity, and ultimately makes FactSet a fun place to work.

Diversity

At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process.  All qualified applicants will be considered for employment regardless of race, color, ancestry, ethnicity, religion, sex, national origin, gender expression, sexual orientation, age, citizenship, marital status, disability, gender identity, family status or veteran status. FactSet participates in E-Verify.

Network engineers install Wide Area Network (WAN) connections between FactSet and its clients, its vendors and also deploy the very fabric that enables its employees to function effectively on a day to day basis. Additionally they act as high profile technical consultants designing tailor-made WAN architectures to meet a client’s needs both today and in the future. Candidates for this position should have solid experience with WAN/LAN technologies, TCP/IP, routing protocols, have a good understanding of reference network architectures along with a significant level of ‘Hands On’ Cisco IOS experience. Additionally, candidates with a strong expertise in Application Load Balancers, Internet ISP troubleshooting, DNS and DHCP Understanding, analytical & troubleshooting skills and optical networking  will receive a higher level of consideration.

As a significant portion of network engineer’s duties involve high level communication with clients and vendors, consequentially highly polished communication ‘Soft Skills’ are a ‘must have’ ability.

A successful candidate for this position will have: strong interpersonal skills, a high level of verbal and written dexterity and will enjoy providing effective and meaningful solutions for clients, both internal and external.

JOB RESPONSIBILITIES

• Deliver consistent & excellent goal orientated results. First time, on time and every time
• Act as a strong consultative resource for FactSet’s clients, Service Providers and internal leaders
• Configure Arista Routers, Switches, Load Balancers to provide services that successfully integrate into our clients, vendors and FactSet’s own internal networks
• Build solid & long lived interpersonal relationships with FactSet’s clients and internal stakeholders
• Use all available tools to ensure that optimal solutions are not only deployed, but are also capable of being maintained by FactSet’s Operational Support group on an ongoing basis
• Act as a high value technical resource for all interfaces in a professional, clear and concise manner; thereby providing ‘best of breed’ service in terms that are easily understood by business orientated decision makers
• Willing to work in 16X5 Shift rotation
• Participate in Shift rotation for Saturday coverage

JOB REQUIREMENTS

• BS degree in an engineering discipline or equivalent
• Relevant experience of 3 – 6 years
• Ability to be self-sufficient and to grasp new technologies easily
• Maintain knowledge of present and emerging technologies
• Thorough understanding of TCP/ IP Architecture
• Sound understanding and expertise on Application Load Balancers
• Routing protocols BGP/OSPF/EIGRP
• Network architectures and associated protocols
• Good understanding of Protocols like DNS / DHCP / SNMP / TACACS etc
• Ability to effectively troubleshoot and isolate technical issues in a timely manner
• Excellent oral and written communication skills
• Ability to be a cohesive member of a group
• Ability to effectively communicate with stakeholders and service providers, both internal and external
• Ability to manage many projects simultaneously and prioritize effectively.

DESIRABLE SKILLS

• Competence in some of the following technologies:
• LAN Switching technologies i.e MLAG/VPC/LACP
• Optical Networking
• Load Balancers
• SAN
• VxLAN/EVPN
• Wireless Networks
• Solid, and intuitive understanding of WAN & LAN technologies and how each device, protocol or system interacts as part of the network as a whole
• Experience designing networks, not only implementing and supporting
• Financial industry experience and/or a background in a large enterprise network
• Competency in programming languages and/or scripting
• Experience with Unix, Linux, and Windows operating systems
• Cisco CCNA certified

Diversity:

At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, ethnicity, religion, sex, national origin, gender expression, sexual orientation, age, citizenship, marital status, disability, gender identity, family status or veteran status. FactSet participates in E-Verify.

Return to Work:

Returning from a break? We are here to support you! If you have taken time out of the workforce and are looking to return, we encourage you to apply and chat with our recruiters about our available support to help you relaunch your career.