Technical Lead – AI and Software Products
Team: Innovation
Location: US Remote
Commitment: Permanent
Workplace Type: remote
The Innovation team builds custom client-facing software and AI-powered tools that help lawyers work more effectively. The team operates as a small, high-autonomy engineering group within a larger professional services organization.Hands-on technical lead of a small U.S.-based team that builds custom client software and AI-powered tools for legal workflows. This role splits time between writing code and guiding a small development team — the team is small enough that the lead needs to be a strong individual contributor.
Key Responsibilities
- Lead development of custom client-facing software for large law firms and legal services clients
- Own architecture and system design decisions for new projects and ongoing work
- Build and maintain AI/LLM-powered features
- Evaluate technical feasibility and estimate effort for incoming project work and RFPs
- Stay current with AI/LLM developments across the industry and legal sector — be the team's go-to source for what's possible and what's practical
- Foster a culture of experimentation — share resources, run experiments with new tools, and ensure the team is using the latest tech effectively
- Be a key resource to the VP in charge of go-to-market and commercial aspects of the business.
- Manage a team of 2-4 engineers — 1:1s, career development, code review, workload balancing
- Maintain engineering quality standards across the team's projects
- Hire and onboard new engineers as the team grows
- Maintain and extend existing client projects and internal platforms
- Manage cloud infrastructure (AWS, Azure, GCP) and deployment pipelines (GitHub Actions, Terraform, Bicep)
Engineering & Delivery
Team Leadership
Technical Ownership
Qualifications
- 10+ years of software engineering experience with at least 2 years managing engineers
- Strong full-stack skills (JavaScript/TypeScript, Python, React, Node.js, PostgreSQL)
- Production experience with LLM integration
- Cloud infrastructure experience
- Comfortable making architecture decisions with incomplete information
- Experience with agentic coding tools (e.g., Claude Code, Cursor, Codex)
- Comfortable interfacing directly with clients in a supporting role — able to hold technical conversations with stakeholders at AmLaw firms
- Deep understanding of modern engineering practices (e.g. code review, CI/CD, o11y, automated testing). Bonus points for opinions about how this is all changing.
- Experience in legal technology or professional services
- Familiarity with LegalTech ecosystem
- Experience with IaC and CI/CD pipelines (GitHub Actions)
Required
Preferred
Why Factor?
- 401K match
- Unlimited flexible time off
- 11 days company holiday
- Chance to develop your career in an international, innovative company providing legal services to top brands worldwide;
- Opportunity to join an industry-leading executive team and over 300 lawyers, contract experts, technologists, and process consultants;
- Inclusive and nurturing work environment, where everyone's contributions are valued;
- Comfortable working hours with respect for work-life balance;
- Flexible working model
- Anniversary gift
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