Description
AI Client Experience & Strategy Consultant
Team: Sense Collective
Location: Maine - Remote
Commitment: Permanent
Workplace Type: hybrid
AI Client Experience & Strategy Consultant
Location: US East Cost-Remote with occasional client site visits
With a legacy as a pioneer in the ALSP market, Factor has identified the need for another innovation in the legal services market: Integrated LawTM.
Factor is the market leader in Integrated LawTM, combining the expertise of Traditional Law, the efficiency of New Law, and the close business integration of In-house legal to deliver complex legal work at scale.
Factor works alongside corporate legal departments to solve for the ever-increasing demands and complexity of transactional legal work like contracting. We deliver better performance, better business and legal outcomes, and a better contracting experience.
Our clients span Fortune 500 companies including global banks, major pharmaceutical companies and large technology firms.
Factor is committed to building the best culture in legal. We believe that the more diverse our team becomes — in backgrounds, skills, experiences, and perspectives — the higher our creative potential as a company. We are dedicated to growing a diverse, inclusive company where individuals of all backgrounds thrive.
We are comprised of more than 300 lawyers, legal specialists, technologists, and process consultants across Europe and North America – Join us!
The Role:
We are seeking a dynamic professional to join our Sense Maker and Sense Collective team, supporting the creation of AI-led client experiences and strategic workshops. This role is ideal for someone passionate about AI innovation, client engagement, and business transformation, with a strong ability to synthesize stakeholder needs and deliver impactful solutions.
You will play a key role in designing and delivering interactive AI experiences, training legal professionals on AI tools, and helping clients align on AI strategy. This position requires creativity, adaptability, and confidence in guiding conversations with senior stakeholders.
Key Responsibilities
- AI Strategy & Enablement
- Learn and leverage AI tools and custom solutions to enhance client experiences.
- Contribute to shaping and informing AI strategy for client engagements.
- Design and deliver AI-led workshops contextualized to client business needs.
- Work closely with clients to understand their environment and incorporate insights into tailored content.
- Create unique, interactive AI experiences that respond dynamically to user input.
- Develop high-quality written content and deliverables for client projects.
- Train lawyers and client teams on effective use of AI tools.
- Assist in designing client experiences that integrate AI into their operational context.
Client Engagement & Content Creation
Training & Coaching
Qualifications
- Experience:
- Background in consulting or client services (legal experience is a plus but not required).
- Exposure to AI tools or willingness to learn and apply AI in business contexts.
- Strong writing and communication skills; ability to synthesize complex ideas.
- Creative mindset with adaptability and openness to change.
- Comfortable working independently and guiding client deliverables.
- Bachelors Degree
- Confident facilitator with experience working without exact scripting.
- Open-minded and flexible, with a curiosity about AI-driven innovation..
- Self-starter who can contribute new ideas and thinking to a dynamic team environment.
Skills:
Education:
Ideal Candidate Profile:
Additional Information
As a member of an ISO Compliant center, the candidate will be required to follow the policies and procedures on Information Security Management System in place at the Center of Excellence and globally at Factor. As a member of the Factor team, the applicant will have access to various company and client assets and will be required to maintain the level of security as identified for each asset.
Factor is an Equal Opportunity Employer.
For more, visit: factor.law
There are more than 50,000 engineering jobs:
Subscribe to membership and unlock all jobs
Engineering Jobs
60,000+ jobs from 4,500+ well-funded companies
Updated Daily
New jobs are added every day as companies post them
Refined Search
Use filters like skill, location, etc to narrow results
Become a member
🥳🥳🥳 452 happy customers and counting...
Overall, over 80% of customers chose to renew their subscriptions after the initial sign-up.
To try it out
For active job seekers
For those who are passive looking
Cancel anytime
Frequently Asked Questions
- We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
- We've got over 200,000 jobs from 15,000+ vetted companies. No fake or sleazy jobs here!
- We aggregate jobs from 15,000+ companies' career pages, so you can be sure that you're getting the most up-to-date and relevant jobs.
- We're the only job board *for* software engineers, *by* software engineers… in case you needed a reminder! We add thousands of new jobs daily and offer powerful search filters just for you. 🛠️
- Every single hour! We add 2,000-3,000 new jobs daily, so you'll always have fresh opportunities. 🚀
- Typically, job searches take 3-6 months. EchoJobs helps you spend more time applying and less time hunting. 🎯
- Check daily! We're always updating with new jobs. Set up job alerts for even quicker access. 📅
What Fellow Engineers Say