Description
Engineering Manager
Location: Mexico
Department: Engineering
Location Type: REMOTE
Employment Type: FULL_TIME
About Us
At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before.
We are a hyper-growth Series B company, backed by over $100 million in funding from top-tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an “Endeavour Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award. We are a group of extremely talented and dedicated high-performers, united by our shared obsession with a single goal: empowering our customers. We are all owners of Félix, driven by a bias for action and a true experimentation spirit to get shit done with urgency and focus.
Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long. We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence. We are bold, we care less about what others are doing, and more about creating sustainable value and a product that truly makes our users' lives better. We are building the future, today.
About the Role
We are looking for a Product-minded Engineering Manager to lead a dedicated squad within our conversational ecosystem and user onboarding journey. In this role, you will act as a Solution Designer, bridging the gap between complex business requirements and high-level technical execution. You will lead a team of talented software engineers, driving innovation for a key domain such as User Onboarding (transitioning users from Web to WhatsApp) or Conversational Flows for Wallets & Credits. Your focus will be on delivery, results, and fostering a high-performance culture that empowers our users.
Responsibilities
- Manage squad performance, set goals, and track progress while providing direct mentorship to foster a culture of continuous growth.
- Act as a Solution Designer, translating product and business demands into scalable technical architectures.
- Partner closely with the Product team to define, prioritize, and execute the technical roadmap for landing pages or chatbot transaction flows.
- Focus on Business Metrics, ensuring the engineering team provides tools and tracking for usability, conversion funnels, and retention.
- Support high-level technical decisions and architectural guidance, ensuring the team delivers performant and optimized solutions.
- Lead people management initiatives, including 1:1s, career development, and maintaining high motivation levels within the squad.
- Optimize development processes and improve code quality while setting a high-quality standard for the team.
- Generate exemplary technical documentation to set the foundations for the squad’s long-term success.
Requirements
- Proven experience in team management (ideally 2+ years leading direct reports), with a strong track record of having direct reports in a fast-paced technology environment.
- Strong delivery-oriented mindset, with experience supporting stakeholders and coordinating teams to achieve tangible business results.
- Ability to act at a high technical level, focusing on system design and problem-solving rather than just hands-on coding.
- Product-centric approach, with an interest in user experience, metrics, and business-driven engineering.
- Excellent communication and interpersonal skills to collaborate effectively with Product Managers and other cross-functional stakeholders.
- Ability to inspire and motivate a team, taking full ownership of the developers' growth and career concerns.
- Advanced/Fluent English
- Advanced/Fluent Portuguese and/or Spanish
- Experience in the Fintech industry or startup environments is a strong plus.
- Interest or experience in Conversational UX (WhatsApp-based flows) or web-to-mobile user transitions is a significant advantage.
Our tech stack
We are technology agnostic and value candidates with diverse backgrounds. While familiarity with the following is helpful, your willingness to learn and adapt is paramount:
- Front-end: React, HTTP, HTML/DOM, JavaScript, CSS, AJAX
- Back-end: Python, Flask/Fast, REST APIs, Redis, SQL
- Cloud: Google Cloud services (Firestore, Cloud Storage, Pub/Sub, Google Artifact Registry, Cloud Run, BigQuery, Cloud Composer, etc.)
- Infrastructure: Kubernetes, Terraform, NewRelic
What We Offer
- Competitive salary
- Initial stock options grant
- Annual performance bonus
- Health, dental, and vision plans
- Remote work environment, although we have offices in Miami and México City and would love to work in hybrid model if you are up to it.
- Continuous learning opportunities
- Unlimited PTO
- Paid parental leave
- Empowering opportunities for growth in a dynamic entrepreneurial environment
Equal Opportunity Employer
At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.
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