Project Manager

Company Description

Experian unlocks the power of data to create opportunities for consumers, businesses and society. We gather, analyze and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 17,800 people in 45 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow.

Job Description

Purpose

This role is responsible for independently managing projects of medium cost and/or complexity (generally up to c.£300k) with few dependencies or delivering a larger project with support from a Programme Manager or Senior Project Manager. The Project Manager is expected to have experience of working within a formal project management methodology and to be able to deliver consistently to the required standards and processes as defined by the PMO. The Project Manager will be expected to engage across numerous stakeholder groups, communicating comfortably with senior management. The Project Manager:

• Interviews internal and external clients, determines project needs and priorities.
• Develops lists of tasks, defines their interdependencies, assigns resources, and tracks task progress to completion.
• Determines specific project deliverables, defines the process for the review and approval of deliverables, and specifies quality criteria for deliverables assessment.
• Defines project scope subject to management approval, establishes the process for altering the scope, and responds to requests for changes to the scope.
• Builds time estimates, develops project schedule, and addresses scheduling problems as they arise.
• Estimates project costs, prepares budget recommendations, and monitors and reports project performance to budget constraints.
• Develops, maintains, publishes and distributes comprehensive project plans.
• Identifies, mitigates and recommends alternatives on handling risks and issues that threaten the successful completion of the project within deadline.
• Monitors and reports project progress to objectives in timeframes, scope, quality, costs and risks. Receives information on project status, changes and issues. Identifies potential sources for solutions, and contacts appropriate parties to initiate action.
• Identifies areas within the business unit where process improvements may benefit project performance.

Essential Duties and Responsibilities

1. Project Planning & Management

• Delivery of projects according to agreed time/budget/scope/quality/change control criteria.
• Defining, sourcing and managing the necessary resources to complete these projects, making timely changes where necessary to achieve project objectives.
• Ensuring the development of accurate project plans and budgets, finding improvements to efficiency and effectiveness in the use of project resources, reporting variances to senior management where there is likely to be a significant impact on agreed delivery parameters.
• Effectively controlling the issues, risk, dependencies and changes in scope, ensuring timely intervention and communication to stakeholders.
• Conducting regular reviews of project outcomes, both internally with project team and with clients during and after the delivery has been completed.

1. Stakeholder Management

• Providing input into decision-making with stakeholders.
• Developing communication disciplines as appropriate for the project.
• Ensuring stakeholders are provided with appropriate timely advice during and after project delivery.
• Effectively and accurately escalating and communicating issues as appropriate.

1. Matrix Management and Practice Improvement

• Managing a project team to maximise quality and high-performance outcomes.
• Providing technical and managerial leadership, mentoring, coaching and performance management of staff to ensure continual improvement in the skills necessary to manage projects.
• Facilitate and drive performance management processes
• Champion a culture where the fair treatment of customers is at the heart of the Experian business.  Ensure that by leading by example, you adhere to all regulatory requirements and apply appropriate controls in the interests of customers.  Through the adoption of a top-down approach, demonstrate a culture where all of our people understand their regulatory obligations, including what the fair treatment of customer’s means to them and our organisation.
• Mentor/coach/line manager as required

Qualifications

• 8 to 10 years of experience with 5+ years in Project Management
• Good understanding and application of Project Management competencies including at least one formal project delivery methodology, stakeholder management, contractuals, scope, schedule, costs, quality, HR, communications, risk, procurement, and integration
• Good understanding and application of change management competencies
• Good leadership, coordination, motivation, negotiation and dispute resolution skills
• Good ability to manage relationships whilst maintaining trusted relationship with team and peers
• Good understanding of business requirements and technical limitations as determined by the client organisation's systems and processes
• Financial literacy to forecast and manage programme, project and departmental budgets, costs and revenue
• Ability to influence and build productive relationships with key programme stakeholders (both internal and external) to senior manager level
• Ability to identify and manage project resource requirements
• Good knowledge of project management methodology and tools, including software
• Professional PM qualifications such as Prince 2, APM
• Good knowledge of computer systems and processes and PC desktop applications
• Good knowledge of business unit products and operations
• Good knowledge of legislation and regulations impacting business unit industry
• Good oral and written communication skills
• Good project management and organisational skills
• Good problem solving and analytical skills
• Good negotiation and conflict management skills
• Good multitasking abilities
• Good leadership and influencing skills
• Willingness to travel

Additional Information

We are looking for someone who:

• Is a consultative business professional
• Is confident, clear, certain and consistent
• Is able to work alongside a sales team managing multiple opportunities concurrently
• Passionate, resourceful, gracious and adaptable
• High moral standards, honesty and an ethical approach to doing business
• Strong analytical, problem-solving skills and ability to see the big-picture & develop conceptual solutions

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