Product Manager

Location: Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur, Malaysia, my

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

This role is responsible for the maintenance of products and accountable at a product level across performance ownership. Additionally, the role holder is responsible to support complete product lifecycle including market requirements, commercial justification, defining, launching, developing roadmaps and customer satisfaction.

What you'll need to bring to the team

• Comfortable leading complex strategic initiatives, working through technical, operational, legal/policy and business issues.
• You will understand how data moves through the system, is captured, stored, visualized, and enriched.
• stakeholders e.g., operations, technology, sales, product etc.

What you'll be doing

• Build, develop, and manage the product roadmap for new features and improvements aimed at delighting and retaining clients for Experian's bureau linked products & services in Singapore
• Support strategic initiatives to achieve end-to-end process excellence in areas of client onboarding, servicing and regulatory/legal compliance
• Manage the lifecycle of Experian's in-house Credit Bureau products and services, driving product enhancements, pricing, positioning, and feature improvements to meet evolving customer and business needs.
• Work closely with Commercial, Operations, and Technology teams to identify market opportunities, define product requirements, and deliver bureau product enhancements that improve customer experience and operational efficiency.
• Raise, prioritize and track requirements to closure while ensuring that it meets the needs of the business.
• Perform User Acceptance Testing (UAT) and Post Assurance Testing (PAT) for product enhancements and releases.
• Monitor product performance, customer feedback, and usage metrics to identify opportunities for continuous product improvement and increased client adoption.
• Maintain product samples, documentation, user guides, release notes, and training materials to support internal teams and clients.

Qualifications

• 3+ years' experience in a product management or business transformation role in a B2B environment; preferably within Credit Reporting industry, FinTech companies, Banks, Financial Service or B2B servicing Banks. - Enjoys a balance of strategic thinking with a hands-on approach - Attention to accuracy and details required - Multitasking, resilient, resourceful, driven, tenacious and possesses good communication skills to thrive in a complex environment - Knowledge of credit bureau, accounting, alternative data or credit scoring will be beneficial

Additional Information

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers

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