Platform Automation Engineer (DevOps)

Location: Sofia, Sofia City Province, bg

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, deliver digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

We are looking for a Platform Automation Engineer (DevOps) to join our dynamic and growing team. This is an exciting opportunity to work with an accomplished team, contributing to the latest technology programs and driving automation across our platforms.

As part of our technical transformation, you will help modernize our distributed environment, provide solutions, and find efficiencies through automation. You will collaborate with all partners to ensure first-class execution and input into future strategy.

You will be reporting to the Automation manager.

What You'll Do:

• Lead the development and maintenance of platform automation, including Infrastructure as Code (IaC), CI/CD pipelines, and workflow automation.

• Maintain platform automation, including Infrastructure as Code (IaC) for Windows/Linux, CI/CD pipelines, and supporting automation.

• Contribute to the end‑to‑end automation of main infrastructure processes across the UK&I region, ensuring platform stability, consistency, and enhancements

• Collaborate with other teams to develop ServiceNow forms and workflows that ensure Ansible‑driven self‑service and automation

• Collaborate with teams to gather infrastructure requirements and translate them into automated solutions.

• Contribute to internal documentation and knowledge sharing.

• Improve quality and efficiency of delivery.

Qualifications

What We're Looking For:

• 6+ years of experience with automation toolsets such as Terraform, Ansible, Postman, Bruno, and Git

• Scripting and automation skills in PowerShell, YAML, Git, and Python

• Experience with ServiceNow development and integration

• Hands-on experience with cloud providers (AWS, Azure, GCP)

• Familiarity with CI/CD tools (Jenkins, Harness) and containerization (Docker, Kubernetes, Amazon EKS)

• Knowledge of Agile practices (Scrum, Kanban, LeSS) and ITIL processes

• Excellent troubleshooting

• Experience communicating updates and resolutions to customers and other partners.

Qualifications:

• Experience in automation architecture, platform engineering, or leading automation plans at scale.

• Must hold a ServiceNow Developer or ServiceNow Administrator certification

• Exposure to enterprise DevOps practices, including designing automation frameworks for large, distributed environments.

• Experience with ITIL processes and practical experience with ServiceNow workflows, ticketing, and integration.

• Background in process mapping, workflow optimisation, and identifying opportunities to refine and automate operational tasks.

• Familiarity with AI‑assisted automation frameworks (e.g., MCP or similar) and interest in emerging technologies that enhance platform automation.

• Experience mentoring or guiding engineers in automation best practices and contributing to a culture of continuous improvement.

• Take technical decisions, promote architectural discussions, and collaborate across cross‑functional teams.

Additional Information

What you will get:

• Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials and books.
• Work environment - excellent work conditions with friendly environment, recognized team spirit, and fun and quality recreation time.
• Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance and internet coverage, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many other benefits!
• Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.
• Opportunity for Flexible working hours and Home Office

Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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