Business Data Analyst

Company Description

Ready to make a difference? Experian has evolved into a global tech company in data and analytics. We're passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses and society. We're a member of the FTSE 30 and for more than 125 years we've helped economies and communities flourish – and we're not done.

Discover the Unexpected - Our 22k amazing employees in 30+ countries believe the possibilities for you, and the world, are growing. We're investing in the future, through new technologies, experienced people and new ideas so we can help create a better tomorrow. To do this we employ 'big-thinkers' that share our purpose #uniquelyexperian

Job Description

As a Business Systems Analyst, you will conduct operational monitoring processes to ensure accurate delivery of benefits to Experian Partner Solutions (ECS) clients and customers through world class operational readiness, controls, and oversight. You will collaborate with Product Development, Client Services, and Technology teams within ECS to add value by solving complex business problems with a data-oriented mindset.

What you'll do

• Develop SQL queries to analyze data for quantitative and qualitative analysis to support ECS products and benefit delivery
• Quickly assess and address issues about specific daily control reviews, which are critical components in how we ensure the delivery of products and services to our customers, as measured by Goals.
• Build and use Tableau dashboards and other data visualizations that exhibit business insights into benefit delivery performance and trend
• Conduct operational gap analysis by identifying gaps and closing them by developing customer-centric monitoring capabilities through existing data analysis tools
• Collaborate with teams to support ad hoc research, impact analysis, and to validate issue remediation actions
• Become a functional expert on ECS platform features & capabilities
• Analyze, compare, and reconcile data across multiple platforms and data sources
• Automate existing processes and develop methods to oversee products and services to meet the growing needs of the business
• Author process documentation and other supporting materials to detail operational procedures for daily control reviews

Qualifications

• 2+ years of hands-on SQL query development
• Adept in querying relational databases, Excel (can perform complex functions) , and other data (AWS Redshift and Python experience is a plus)
• Experience creating data visualizations with Tableau or other visualization tools
• Proficiency profiling data, including data analysis, discovery, cleansing, and transformations
• Experience and ability to produce and present analyses and business cases to all kinds of team members

Additional Information

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

Our uniqueness is that we celebrate yours. Experian's culture and people are main differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.