Senior Program Manager

Location: UK - London

Time Type: Full time

Job Description

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.

Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

In this role, you will:

• Lead the planning, execution, and delivery of complex cross-functional programs, defining clear objectives, scope, timelines, and success metrics across multiple teams or workstreams.

• Drive program governance by establishing and running routines such as status reviews, risk/issue management, dependency tracking, and decision forums to ensure predictable, high-quality outcomes.

• Partner with engineering, product, and business stakeholders to translate strategic goals into integrated program roadmaps, aligning priorities, resolving conflicts, and securing commitments.

• Own end-to-end program communications, providing concise, data-driven updates, dashboards, and insights to stakeholders and leadership, and ensuring transparent visibility into progress, risks, and changes.

• Identify, analyze, and mitigate program risks and cross-team dependencies, using structured problem-solving, process improvement, and change management to keep delivery on track.

• Leverage and promote the use of data, tooling, AI-driven systems, and standardized frameworks to optimize execution, and safely integrate and operate AI/ML‑enabled solutions that improve program outcomes and efficiency.

Minimum requirements:

• Bachelor’s degree in a relevant field or equivalent practical experience in program or project management in a technical or product-driven environment.

• Several years of experience leading multi-team or cross-functional programs from initiation through delivery, with accountability for scope, schedule, and quality.

• Proven experience working closely with engineering and product teams, demonstrating fluency in technical concepts, system and API dependencies, and data-driven decision making for program planning and execution.

• Demonstrated ability to manage program-level governance, including dependency management, risk/issue tracking, stakeholder alignment, and change control across services or domains.

• Familiarity with AI-driven systems, tools, or workflows and applying AI/ML concepts to real world products or internal programs to enhance execution, visibility, or decision quality.

Preferred qualifications:

• You have a demonstrated track record leading complex, multi-workstream IT integration or organizational transformation programs, such as converging an acquired company's technology, tooling, and operating models onto enterprise standards.

• You have experience driving enterprise-wide business continuity management (BCM) or disaster recovery programs, including familiarity with ISO 22301 or equivalent frameworks, RTO/RPO validation, and cross-domain resiliency testing.

• You have experience integrating AI-native products or platforms into an enterprise technology ecosystem, navigating governance, stakeholder alignment, and delivery sequencing across cross-functional teams.

• You have a track record of managing stakeholder alignment across diverse groups, including legal, compliance, works councils, and multi-company leadership teams, in high-complexity, cross-org programs.

• You are comfortable owning end-to-end program delivery across concurrent, interdependent programs, with the ability to set governance frameworks, delivery standards, and risk escalation paths across a portfolio.

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.

About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.

Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.

Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.