THE CHALLENGE
Eventbrite's business continues to grow and scale rapidly, powering millions of events. Event creators and event goers need new tools and technologies that empower them to have the most meaningful live experiences. As a Site Reliability Engineer II, you will be part of a team that ensures that the Eventbrite platform runs efficiently, securely, and at scale.
THE TEAM
We're a people-focused Engineering organization: the people on our team value working together in small teams to solve significant problems, supporting an active culture of mentorship and inclusion, and pushing themselves to learn new things daily. Pair programming, weekly demos, tech talks, and quarterly hackathons are at the core of how we’ve built our team and product. We believe in engaging with the community, regularly hosting free events with some of the top technical speakers, and actively contributing to open source software (check out Britecharts as an example!). Our technology spans the web, mobile, API, big data, machine learning, search, physical point of sale, and scanning systems.
THE ROLE
As a Site Reliability Engineer II, you’ll have an opportunity to work alongside our SRE team that supports the Eventbrite platform. You will embrace the SRE model, and work with other senior leaders on the team to modernize our tech stack. Typical activities will include:
- Oversee the smooth operation of Eventbrite’s platform from frontend to backend.
- Perform requirements and capacity analysis; design, launch and extend microservices, perform monitoring and troubleshooting of complex systems and production issues and identifying root causes
- Support the transition from self-hosted services to cloud-managed services.
- Identify and execute on opportunities to optimize existing systems, improve infrastructure, and eliminate work through automation in partnership with other teams throughout Eventbrite
- Partner closely with the Security team to ensure that Eventbrite’s systems, services and data are protected.
- You will use tools like Terraform, Cloudformation, Puppet, etc. to automate infrastructure provisioning
- Automate manual tasks required for support of the Eventbrite platform
- You'll be working closely with AWS, to containerize applications, provision infrastructure and support the transition from self-hosted services to cloud-managed services
THE TECH STACK
Our primary stack is Python and Django based microservices, running on AWS with MySQL backends. Some of the other tools that we use heavily are Redis, RabbitMQ, Elasticsearch, Kafka, Git, and an endless supply of coffee.
THE SKILLSET
- 2+ years relevant industry experience in SRE, Cloud Engineering or DevOps roles
- Considerable experience with Linux systems administration (Ubuntu experience appreciated)
- Solid programming skills (Python! or Ruby or Go) and understanding and application of computer science fundamentals: data structures, algorithms, and design patterns
- Experience with AWS and cloud architectures/services.
- Familiarity with the container and container orchestration space (Docker, Kubernetes, etc.)
- Experience working with infrastructure provisioning tools like CloudFormation, Terraform, Chef, Puppet, or others
- Experience enabling CI/CD pipelines using tools such as Jenkins, CircleCI, Gitlab, or others
- Ability to handle on-call duty with the team
- Track record of delivering successful solutions and collaborating with others
BONUS POINTS FOR
- Familiarity with the Hashicorp suite for service discovery and orchestration systems such as Consul, Nomad, and Vault.
- Active Eventbrite user with a passion for live events
PAY TRANSPARENCY
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Eventbrite, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is listed below. You may also be eligible to participate in Eventbrite’s incentive program(s) (such as equity, annual incentive bonus and commission plans), subject to the applicable rules and restrictions.
ABOUT EVENTBRITE
At Eventbrite everyone is invited to be their whole self and we cultivate an environment to make sure that is feasible throughout the entirety of an individual's time at Eventbrite. We are committed to providing competitive, valuable and meaningful benefits and experiences for our employees to ensure we meet them where they are in life.
Cultivating a diverse, equitable and inclusive culture where all people are invited and belong is our top priority.
Employees can participate in resource groups and we offer global programming and training throughout the year to support a diverse and inclusive workplace. Read more about our Diversity and Inclusion work for our team, culture, and community.
BENEFITS
We offer comprehensive benefits and a wellness package above and beyond standard medical benefits to support our Britelings’ lifestyle.
Eventbrite's global benefit programs are designed to meet you where you are by offering resources and support for your health, well-being, finances, and family. This includes support in a remote environment, wellness allowance, Carrot family planning benefit, Origin Financial Planning service, and other offerings to ease the mind and body like Modern Health and BriteBreaks (generally the first Friday of every month off).
EQUAL OPPORTUNITY
At Eventbrite, we are dedicated to fostering diversity, equity and inclusion. We welcome individuals from all backgrounds, abilities and experiences to apply, and we make employment decisions on the basis of merit. We are committed to equal employment opportunity regardless of race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender reassignment, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics, or any other legally protected characteristic.
If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know.
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