Survey & Data Analyst

Company Description

SAM is a fast-growing and global sensory and consumer research consultancy. Our mission is to allow consumers a voice in the development of outstanding food, beverage, pet, and health & beauty products so as to create high quality and memorable experiences. We help our clients:

• Develop new product ideas
• Re-energize a well-established product
• Assess product-concept fit or packaging effectiveness
• Understand the product, brand and category competitive landscapes
• Protect product quality from inception to the end of shelf life

SAM The National Food Lab is the division of SAM that provides these services for all USA-based clients. Our sensory science program resides in our USA headquarters in Minneapolis, MN.

The statements below reflect the general responsibilities and requirements of the Sensory Research Manager position but may not describe all the work requirements that may be inherent in the job.

Job Description

Job Summary:

Reporting to the Manager of Production and Technical Innovation, the Survey and Data Analyst  plays a crucial role in survey research, programming, data processing, as well as analysis and report creation. This role is an analytical and technical partner to other teams, working on many research projects at a time. In addition, the team collaborates with the Operations and Recruiting teams to create an efficient and effective research project resulting in high quality data and results.

Responsibilities include but are not limited to:

• Data processing:
  • Work with the design team and client care team to ensure final deliverables match expectations and can answer the research objective
  • Review and clean the data
  • Process the data and create data tables
• Report creation:
  • Create and update PowerPoint report templates
  • Populate reports
  • Quality check reports
  • Collaborate across teams to innovate and improve PowerPoint report templates
• Data upload and integration:
  • Ensure consistent data upload to the Data Intelligence Database
• Program and quality check surveys:
  • Review surveys for clear programming needs
  • Send surveys to outside programming team, answer questions, and quality check work
  • Occasionally program screener and questionnaire surveys with a focus on quality, accuracy, and efficiency
  • Problem solve ways to set up the survey to capture data efficiently and effectively for the respondent, client, and research team needs
  • Implement the recruitment plan including creating quotas and sessions
• Manage fielding of online surveys and home use tests to ensure quotas and goals are met on time
• Work with outside programming and sample provider vendors/partners based on the needs of the test
• Close and reconcile projects after the test day

Qualifications

Experience with the following programs:

• Microsoft Office 365 products (PowerPoint, Word, Excel, Outlook, One Note etc.)
• Rosetta Studio a plus or any other report population program
• Forsta (previously Decipher) knowledge a plus or any other survey programming software
• Power BI or other data visualization/reporting software
• WinCross
• XML or HTML
• Python knowledge a plus but not required

Required Skills:

In addition to the technical skills mentioned in the current description, the ideal candidate should demonstrate:

• Excellent communication skills to convey complex findings to non-technical stakeholders
• Strong analytical and problem-solving skills
• Strong attention to detail with a focus on critical thinking and strive for error free work throughout all steps of a project
• Proven ability to learn and adapt to new technologies quickly
• Collaboration skills to work well across different teams and enjoy working with others
• Effective quality management to look for ways to improve quality, demonstrating accuracy and thoroughness
• Proactive project management of your assigned projects across several tasks, understand the project objectives, timeline, ask questions as needed
• Ability to think critically and recognize process improvements
• Mathematical skills, such as probability, statistical inference, and complex logical rules, to apply concepts such as fractions, percentages, ratios, proportions and basic Algebra to practical situations

Education and Experience:

• Minimum of a four-year Bachelor of Arts/Science degree
• Or 5 years related business experience in a related field, such as data analytics, survey programming, project management, or consumer, sensory, and/or marketing research

Additional Information

Required Licenses or Certificates:

• Valid Driver’s License and Proof of Insurance
• All your information will be kept confidential according to EEO guidelines.

Work Environment & Physical Demands:                

The work environment characteristics and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand; walk; sit and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 35 pounds (50 lbs. with assistance).
• The employee must have the ability to stand for long periods of time.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Lab regularly processes known food allergens including egg, soy, wheat, milk, fish,  and shellfish, treenuts, peanuts, sulfites, gluten, chocolate, fruit, natural or artificial sweeteners (like aspartame or Phenylalanine), natural or artificial colors.
• The noise level in the work environment is usually moderate.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.