Technical Lead

Location: Bengaluru, KA, in

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and the environment safer, healthier and more sustainable. From the food you eat to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins is a global leader in food, environmental, pharmaceutical and cosmetic product testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

In over just 35 years, Eurofins has grown from one laboratory in Nantes, France to 62,000 staff across a network of over 1,000 independent companies in 61 countries, operating 900 laboratories. Performing over 450 million tests every year, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

Eurofins is one of the fastest growing listed European companies with a listing on the French stock exchange since 1997. 

Eurofins IT Solutions India Pvt Ltd (EITSI) is a fully owned subsidiary of Eurofins and functions as a Global Software Delivery Center exclusively catering to Eurofins Global IT business needs. The code shipped out of EITSI impacts the global network of Eurofins labs and services.

The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Young and dynamic, we have a rich culture and we offer fulfilling careers.

Job Description

Technical Lead

Eurofins IT Solutions, Bengaluru, Karnataka, India

With 54 facilities worldwide, Eurofins BioPharma Product Testing (BPT) is the largest network of bio/pharmaceutical GMP product testing laboratories providing comprehensive laboratory services for the world's largest pharmaceutical, biopharmaceutical, and medical device companies.

BPT is enabled by global engineering teams working on suite of next-generation applications including Laboratory Information Management Systems (LIMS), Electronic Notebook (ELN), LabAccess etc. As Associate Software Engineer, you will be a crucial part of our delivery team, ensuring the Eurofins Electronic Notebook product’s continuous integration and continuous deployment (environments maintenance, build, deployment etc. with quick turnaround time there by reducing the impact on Business) for a suite of applications in collaboration with other stake holders. These are sophisticated computer programs that will be used by our scientists, engineers, and technicians to document research, experiments, and procedures performed in our international network of laboratories. As a technology leader, BPT wants to give you the opportunity not just to accept new challenges and opportunities but to impress with your ingenuity, focus, attention to detail and collaboration with a global team of professionals.

This role reports to a Deputy Manager.

Role Summary:
The Technical Lead – Application Maintenance will be responsible for ensuring stability, performance, and continuous improvement of Eurofins’ Electronic Notebook (ELN) applications. This role involves leading a team focused on application maintenance, troubleshooting, performance optimization, and minor enhancements, while collaborating with global stakeholders to deliver high-quality solutions.

Experience:
10 to 12 years of experience in software development and application maintenance.

Technical Expertise:

• Backend: .NET Core (6/7/8), C#, ASP.NET Core, MVC, WebAPI, Postman
• Frontend: Angular 7+, JavaScript, TypeScript, jQuery, HTML5, CSS3
• Database & Cloud: MSSQL, Cosmos DB, Redis, Elastic Search, Azure Functions
• DevOps & Architecture: Azure DevOps, CI/CD, Event-Driven Architecture, Domain Driven Design, Microservices
• Familiarity with UI and Unit Testing frameworks (MS Test, Jasmine, MOQ, NUnit, Karma)
• Strong understanding of OOP, SOLID principles, and design patterns
• Working knowledge of Authentication and Authorization [OAuth2, OpenIDC]
• Experience with at least one SOA (Service-Oriented Architecture) project

Responsibilities:

• Application Maintenance: Ensure stability, performance, and reliability of existing applications; handle bug fixes, patches, and minor enhancements.
• Performance Optimization: Identify and fix performance bottlenecks in code, queries, and infrastructure.
• Code Quality & Reviews: Own the quality of code changes, conduct code reviews, and enforce best practices.
• Technical Leadership: Mentor and guide team members; ensure adherence to maintenance processes and standards.
• Customer Interaction: Work closely with global teams and customers to understand issues and provide timely resolutions.
• Problem Management: Troubleshoot complex issues, resolve production incidents, and perform root cause analysis.
• Documentation: Maintain technical documentation for fixes, enhancements, and processes.
• Advocate for FURPS principles (Functionality, Usability, Reliability, Performance, Supportability).

Methodology:

• Should have worked in an AGILE practice methodology (preferably SCRUM).

Soft Skills:

• Strong problem-solving skills for maintenance scenarios.
• Excellent communication and collaboration skills.
• Self-motivated, “get-it-done” attitude with the ability to think critically.
• Enjoy working with globally distributed teams and across cultures.
• Desire to learn new areas and work with uncertainties.
• Discipline to pay attention to deadlines, details, and quality.
• Good communication and interpersonal skills.
• Quick learner with strong troubleshooting skills.
   

Additional Information

Personal Skills:

• Customer-service oriented with a problem-solving attitude;
• Strong attention to detail and accuracy is essential;
• Entrepreneurial thinking and flexibility to change;
• Very good English communication skills (concise writing and orally convincing);
• Structured and clear writing skills;
• Proven ability to solve complex business problems using analytical reasoning;
• Demonstrated positive attitude, self-motivated, team player.

Required Qualifications:

• MCA or Bachelors in Engineering, Computer Science or equivalent.

PERFORMANCE APPRAISAL CRITERIA: Eurofins has a strong focus on Performance Management system. This includes quarterly calibrations, half-yearly reviews and annual reviews. The KPIs shall be set and may vary slightly between projects. These will be clearly communicated, documented during the first 30 days of your joining.