Software support agent and developer

Location: Auckland, Auckland, nz

Company Description

Eurofins is the global leader in testing services for food, environment, pharmaceutical, cosmetic and consumer products. Within New Zealand it provides Chemistry, Microbiology and Genomics tests to multiple primary industries and public regulatory bodies. It is tightly integrated in New Zealand's wider economy and provides critical data to Agriculture, quality of Food production and public management of water resources. With over 250 staff locally and +50,000 staff across a decentralised and global network of more than 800 laboratories in over 50 countries, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of a wide range of products, as well as providing innovative clinical diagnostic testing services and in-vitro diagnostic products. For more details, please visit https://www.eurofins.co.nz/.

IT solutions are core to Eurofins' business model, both enabling the low-cost, rapid and efficient testing services of our laboratories and integration with our customers' IT systems. We operate a modern Laboratory Information Management System (LIMS) with state-of-the-art technology for database backed IT Applications, Web Services, Mobile Solutions and B2B client integration.

Job Description

As a Software Developer you will create improvements and fix errors in our company’s IT System. You will receive requests from our end-users and either trouble-shoot issues or determine appropriate solutions and implement the necessary code-changes. Your work will be pivotal to the success of the business and the productivity of our staff.

Qualifications

> Bachelor’s degree in Computer Science or STEM topic (Science, Technology, Engineering, Mathematics).
> Proficiency in the programming languages SQL, .NET (C#) and VB Scripting.
> Familiarity with team-development practises and version control systems, such as TFS DevOps or Git.
> Strong problem-solving skills and attention to detail.
> Good communication skills and customer-focus in supporting our end-users.
Nice to Have:
> Passion for life-sciences such as Chemistry and Microbiology.
> Experience with web development frameworks (e.g., C# Razor, Core).

Additional Information

Key Responsibilities:

> Analyse support-requests and develop software solutions.
> Troubleshoot and resolve software defects and technical issues.
> Design, code, test, and debug software applications.
> Participate in code reviews and contribute to improving code quality and best practices.
> Write and maintain clear, concise documentation for software applications.