Eurofins

Problem Analyst Intern - (Applications & Monitoring)

Dublin, Ireland
This job is closed! Check out or
Description

Company Description

Why are we here?

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

Job Description

In a nutshell

As a Problem Analyst Intern, you will be part of our Problem management team to find the underlying cause of recurring incidents and to offer  permanent solutions to the cause of the problem. This role is critical for proactively monitoring, analysing, and resolving recurring incidents across our suite of applications, ensuring smooth and uninterrupted service delivery with the view of preventing future recurrence and enhancing the Business user experience. 

Where will you be based and what business will you support?

Based in Dublin, Ireland; you will be part of our Problem management Team within a dynamic IT environment, supporting a multi-application Program.

How can you help us? 

You will:

  • Lead Root Cause Analysis on recurring issues, ensuring timely and sustainable resolution.
    • Supporting IT team’s ability to find the underlying cause of incidents and offer a permanent solution to the cause of the problem.
  • Conduct proactive monitoring and analysis of incoming system alerts to reduce alert inflow and improve Turn Around Time (TAT) for resolution, implement preventive measures, identify areas for improvements, and prevent recurring issues.
  • Track and manage the Problem Records Backlog, ensuring its prioritisation, progression, and timely resolution.
  • Work closely with support teams, delivery managers, product managers, business and functional analyst, development teams to understand and identify problem specific use cases.
  • Data-Driven Root Cause Analysis (RCA) with the support of metrics from application logs and infrastructure monitoring, correlate this data to support root cause identification.
  • Follow up with relevant teams to track progress, address bottlenecks, and keep stakeholders updated on problems resolution.

 

Qualifications

Are you our kind of extraordinary?

You have:

  • Logical and analytical skills.
  • Excellent verbal and written communication (English).

You are:

  • Highly motivated to learn in a past-pace Corporate IT environment. 

What else should I know? 

The following skills are an advantage:

  • An Bachelors degree in the IT,  Science  or related fields.
  • Knowledge of IT infrastructure (servers, networks, databases) and application architecture is an advantage.

Additional Information

What can we offer you?

  • competitive salary package, including bonus and benefits;
  • Extensive on-the-job coaching and training opportunities;
  • A hybrid working setup
  • Challenges within a multi-cultural and cross-regional team as part of the international and fast-growing Eurofins organization;
  • dynamic working environment with a good team spirit where personal development and growth are highly encouraged. 

Your application:

As the role and Eurofins' IT Talent Acquisition team are international, please ensure to submit your application in English.

Want to know more about us?

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us!  We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: https://careers.eurofins.com/

Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years.

Eurofins
Eurofins
Biotechnology Food and Beverage Government Health Care Pharmaceutical

0 applies

4 views

There are more than 50,000 engineering jobs:

Subscribe to membership and unlock all jobs

Engineering Jobs

60,000+ jobs from 4,500+ well-funded companies

Updated Daily

New jobs are added every day as companies post them

Refined Search

Use filters like skill, location, etc to narrow results

Become a member

🥳🥳🥳 452 happy customers and counting...

Overall, over 80% of customers chose to renew their subscriptions after the initial sign-up.

To try it out

For active job seekers

For those who are passive looking

Cancel anytime

Frequently Asked Questions

  • We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
  • We've got about 70,000 jobs from 5,000 vetted companies. No fake or sleazy jobs here!
  • We aggregate jobs from 5,000+ companies' career pages, so you can be sure that you're getting the most up-to-date and relevant jobs.
  • We're the only job board *for* software engineers, *by* software engineers… in case you needed a reminder! We add thousands of new jobs daily and offer powerful search filters just for you. 🛠️
  • Every single hour! We add 2,000-3,000 new jobs daily, so you'll always have fresh opportunities. 🚀
  • Typically, job searches take 3-6 months. EchoJobs helps you spend more time applying and less time hunting. 🎯
  • Check daily! We're always updating with new jobs. Set up job alerts for even quicker access. 📅

What Fellow Engineers Say

Michael Duran avatar
Michael Duran
Software Engineer
I've been using this job search site for a while now, and it’s honestly one of the best out there! The clean and easy-to-navigate UI makes the whole job-hunting process so much smoother. Plus, the job postings are always up-to-date, so I never feel like I’m wasting time. The cherry on top is the owner—super kind and always quick to respond. Definitely recommend checking it out if you're on the job hunt!
Aug 21, 2024
Sai avatar
Sai
It’s really great website for finding jobs based on skills it’s really helpful give a go
Aug 21, 2024
Adinadh avatar
Adinadh
What I like most about Echo Jobs is how easy it is to use. The platform helps me quickly find jobs that match my skills and interests, thanks to its great recommendations and filters. Yes, I would definitely recommend Echo Jobs to a friend. It makes job searching simple and efficient, making it a great tool for anyone looking for a new job.
Jul 23, 2024
As a student navigating the job market, I've found LinkedIn increasingly frustrating due to numerous fake postings by consultancies. In contrast, this job posting website has been a game-changer for me. It offers genuine opportunities and a straightforward application process, making it much easier to find and apply for real jobs. Highly recommend it to fellow students seeking reliable job listings!
Jul 16, 2024
Cliff Gor avatar
Echo Jobs has been exceptional in my job hunt where it provides one platform to job hunt and I don't have to open 10 websites just to look for a job. It has also helped me focus much on the job skill and the location filtering out the onsite jobs and remote ones. The only feature that I would request is to display fully remote jobs that are not restricted to a country since the one available shows ie, Remote, US yet. But if it could show remote only, that would be helpful not only to me but to other people applying for full remote and not tied to only US candidates
Apr 22, 2024
I found EchoJobs in 2022, and I love it. It has a lot of remote jobs. It's exclusive to software and technology jobs (helpful for devs like me). What I like the most are its filters and its API. If you're a tech professional seeking remote work, I highly recommend giving it a try to EchoJobs.
Mar 4, 2024
Would definitely recommend it! Excellent product, dedicated founder, Jobs are easier to find. Congrats 🎉 to the entire team!
Mar 3, 2024
Brandon Banks avatar
Brandon Banks
Echo Jobs is really impressive. It provides a great user experience with an ability to quickly search through the many job postings. There is an impressive amount of jobs here and it is quickly updated. The details in the each job posting is helpful when determining if it is worth pursuing. I would highly recommend using Echo Jobs to find the next step in your career.
Mar 2, 2024
Tyler Young avatar
Tyler Young
tylerayoung.com
Best wishes with EchoJobs—it's become my favorite job board overnight!
Dec 16, 2023
Simply put, it's the most up to date tech jobs aggregator I’ve found. I'm like... "I don't have to check 10+ jobs boards daily just to see if there's a new job listing? sign me up!" The filters are also quite helpful! The UI is very clean and straightforward. Love it!
Oct 5, 2023