Overview
We are seeking a Senior Product Engineer with experience and passion for making digital products accessible to all people. You will be joining a cross-functional team committed to making Esri's core product ArcGIS Online meet web accessibility standards. Your mission will be to perform continuous testing with a variety of accessibility tools, log issues, and collaborate with teams to resolve defects. You will also work with other accessibility experts to improve, and advocate for Esri's accessibility strategy.
Responsibilities
- Conduct functional and workflow-driven accessibility testing using assistive technologies and automated tools to ensure compliance
- Collaborate with designers, researchers, and engineers to address accessibility considerations, reproduce and prioritize issues, and implement remediations
- Manage the intake and resolution of accessibility issues identified by external testing teams
- Educate and train team members on accessibility tools and testing methods, including keyboard navigation, screen readers, and speech recognition software (such as Dragon)
- Maintain and update Accessibility Conformance Reports (ACRs/VPATs) with product-specific accessibility features and compliance levels
- Partner with leadership, stakeholders, and accessibility experts to improve accessibility processes and advocate for accessibility (“a11y”) best practices across teams
Requirements
- 5+ years of experience building accessible enterprise web products, with strong proficiency in HTML, CSS, and JavaScript focused on accessibility
- Deep knowledge of accessibility standards and guidelines, including ADA, WCAG, Section 508, ADAAG, AODA, DDA, the European Accessibility Act, and ARIA implementation, paired with expertise in assistive technologies like JAWS, NVDA, and Microsoft Narrator
- Extensive experience in web accessibility evaluation, quality assurance, implementation, and collaboration with designers and developers to resolve accessibility challenges in web applications
- Strong project management, problem-solving skills, and a track record of delivering large-scale operational projects while mastering highly complex products and features
- Proven ability to deliver technical training, presentations, and support with excellent written and verbal communication skills
- Demonstrated initiative, self-ownership, and a results-driven approach to exceed responsibilities for product and team success
- Bachelor's in a relevant field, such as compliance, computer science, or human factors engineering
Recommended Qualifications
- Master's in compliance-related focus, computer science, or human factors engineering
- Familiarity with Esri ArcGIS software and/or other GIS and mapping products
#LI-Hybrid
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Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
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