Overview
Provide vision and leadership while promoting the use of Esri technology to enable customer success and support its development and growth into new domains by working closely with industry experts throughout the company.
As a Project Manager, you will be responsible for:
- Enabling customer success and maintain and expand Esri footprints through project execution
- Being the liaison between professional services and our customers in the execution of project requirements
- Managing a team of platform configuration engineers, systems engineers and consultants dedicated to supporting customers and their mission-critical systems and applications
Responsibilities
- Manage complex technology projects and programs: Use your consulting and project management skills to lead virtual teams during all phases of implementation including requirements, analysis, design, build/configuration, and deployment. Manage scope, schedule, and budget to provide our customers and strategic partners with meaningful solutions.
- Be a thought leader: Advise customers regarding innovative solutions using Esri technology and content to help them make better decisions. Recommend relevant strategies, architectures, and solutions and work with customers to prepare implementation and migration strategies.
- Understand our customers and know their business: Engage your domain experience to foster a sense of community among our customers in mapping and analytics, data fusion, and information sharing. Be familiar with the overall mission and operations of key industries including knowledge of common goals and initiatives, procurement cycles, and business processes.
- Engage with our customers: Discover the value of location within customer workflows and drive substantial return on their investment in Esri's enterprise platform and services by creating outstanding proposals and winning work with strategic customers.
- Develop and grow business: Provide business development support by defining project and proposal strategies that further technology and implementation patterns with new and existing customers. Collaborate with Esri’s practice managers and marketing and sales teams to develop new business, and be part of actively shaping the future of the Delivery Department through your work on cutting-edge projects and technology trends-–real-time GIS, big data analytics, geoanalytics, open data.
Requirements
- 5+ years of experience in managing IT based projects
- Ability to clearly communicate technical ideas, whether to other technical peers or non-technical project managers or customers
- Demonstrable ability to evaluate and translate a customer’s business goals, objectives, and strategies into technical plans and solutions
- Be self-motivated, a proactive problem solver, team-oriented, and creative
- Exceptional interpersonal, written/verbal communication, multi-tasking, and presentation skills
- Entrepreneurial attitude and willingness to learn
- You thrive in a dynamic cross-functional team environment
- Bachelor’s degree in geography, computer science, GIS, or a related field
- Willingness and ability to travel up to 25% of the time
Recommended Qualifications
- GIS Project Management experience is a plus
- Knowledge of and experience with software engineering and/or robust application development principles and practices
- Experience with ArcGIS, location-based services, geoenabled apps, spatial analytics, or similar geospatial technology
- Experience with current technology implementation patterns including service-oriented and cloud computing architecture
- Master’s degree geography, computer science, GIS, or a related field
#LI-AN1
Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.
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